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Accreditation in Utilization Management

Self-paced
Expires: August 30, 2026

As a framework for implementing best practices, NCQA standards for health care organizations provide value-centric guidance for improving performance.

Course duration Duration: Approx. 3 hours

Antibiotic Stewardship: A Health Plan and State Perspective

Self-paced
Expires: June 03, 2027

Module (1) includes a pre-recorded training covering the four HEDIS antibiotics measures.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA). CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Course duration Duration: Approx. 1.5 hours

Behavioral Health Care: Organizing for a Value-Based Landscape

Self Paced
Expires: December 31, 2025

This CCE Quarterly webinar is gear towards PCMH practices, Certified Content Experts, Community Behavioral Health Clinics or anyone interested in behavioral health integration strategies to improve quality of care.

Course duration Duration: 1.5 Hours

Building a Sustainable Staffing Model to Support Diverse Populations

Short description: Self Paced
Expires: December 11, 2026

This course focuses on ensuring an organization improves care and services for all individuals served.

Change Management, PI & Organization Health Equity Strategy

Short description: Self Paced
Expires: December 11, 2026

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

Credentialing for Health Plan Accreditation

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

Course duration Duration: Approx. 3 hours

Delegation for Health Plan Accreditation

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

Course duration Duration: Approx. 3 hours

Effective Strategies: A Person-Centered Approach to Data Collection

Self Paced
Expires: December 11, 2026

This course focuses on Sexual Orientation/Gender Identity (SOGI) data collection and patient/member engagement.

Course duration Duration: 1.25 Hours

Health Equity-Leadership Engagement, Education & Financials

Short description: Self Paced
Expires: December 11, 2026

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

Health Equity-Resource Mobilization & Community Engagement

Short description: Self Paced
Expires: December 11, 2026

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

Health Plan Accreditation with SY 2026 Updates

Self-paced
Expired June 30, 2027

These courses cover updates, changes, and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Live 2, Admin

Member Experience for Health Plan Accreditation

Self-paced
Expires: June 30, 2027

Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions. Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement.

Course duration Duration: Approx. 5 hours
Live 2, Admin

Multi-Cultural Resources & Tools to Engage Members & Communities

Short description: Self Paced
Expires: December 11, 2026

This course focuses on ensuring an organization improves care and services for all individuals served.

NCQA Credentialing Accreditation and Certification Updates

Self-paced
Expires: December 31, 2025
Recorded on: 2/25 and 2/26/2025

This course helps credentialing professionals and contractors identify gaps for improvement and align services with those desired by potential contracting organizations.

Course duration Duration: Approximately 6 hours

NCQA Essentials for Case Management

Self-paced
Expires: June 30, 2026

The NCQA Essentials for Case Management course is built on practices defined by NCQA standards and designed to equip professionals with the essential skills and knowledge to manage patient care effectively in today’s complex healthcare environment.

Course duration Duration: Approx. 4 hours

NCQA Introduction and Advanced PCMH 2025

Self Paced
Expires: December 31, 2025

This training is a combination of NCQA's Introduction of PCMH: Foundational Concepts of the Medical Home and NCQA's Advanced PCMH: Mastering the Medical Home Transformation.

NCQA Virtual Care Accreditation: Primary Care Standards and Guidelines

Self Paced
Expired: December 01, 2025

This new program offers two evaluation modules: one for primary care and one for urgent care.

NCQA Virtual Care Accreditation: Urgent Care Standards and Guidelines

Self Paced
Expired: December 01, 2025

This new program offers two evaluation modules: one for primary care and one for urgent care.

Network Management for Health Plan Accreditation

Self-paced
Expired June 30, 2027

This course covers updates, changes, and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Course duration Duration: Approximately 3 hours.

Population Health Management for Health Plan Accreditation

Self-paced
Expires: June 30, 2027

This course covers updates, changes and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Course duration Duration: Approx. 3 hours.

Quality Improvement for Health Plan Accreditation

Self-paced
Expired June 30, 2027

This course covers updates, changes, and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Course duration Duration: Approx. 3 hours

The Fundamentals of Health Plan Accreditation (HPA) Updates

Self Paced
Expires: June 30, 2026

Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement. If you are new to NCQA or Health Plan Accreditation, this beginner’s module provides a high-level overview.

Course duration Duration: Approx. 1.5 hrs.

The Health Equity Education Series

Short description: Self Paced
Expires: December 11, 2026

The Health Equity Education Series is designed to empower NCQA accreditation customers to take action in their health equity journey, as they build infrastructure to sustain health equity initiatives beyond Accreditation recognition.

The Managed Behavioral Health Organization (MBHO) Primer

Self Paced
Expires: October 31, 2025

Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does the need to discern the value of organizations that manage the provision of this care.

Course duration Duration: 2.5 hours

Utilization Management for Health Plan Accreditation

Self-paced
Expires: June 30, 2027

This course covers updates, changes and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Course duration Duration: Approx. 3 hours

Virtual Care Accreditation Essentials for PCMH Practices

Live webinar
Sept 16, 2025; 2-3:30pm ET

Join us for an insightful discussion that delves into the essentials of the Virtual Primary Care Accreditation program.

Course dates When: Sep 16, 2025

Your Guide to NCQA’s Health Equity Accreditation Programs

Self-Paced
Expires June 20, 2026

Your Guide to NCQA's Health Equity Accreditation Programs provides a deep dive, standard-by-standard review of NCQA’s Health Equity Accreditation program requirements.

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