About this Learning Activity

Delegation 201: Implementation - Standard for Accreditation

In this course covers the practical work of implementing, documenting and overseeing delegation. You’ll learn how to tell delegation apart from vendor and subdelegation arrangements, identify the required parts of a delegation agreement and decide when a pre-delegation evaluation is needed. The course also shows you how to review a delegate’s quality improvement program, spot improvement opportunities and keep documented ongoing oversight through semiannual reports, annual audits and committee review. Interactive scenario-based activities will help you apply each concept to your own oversight processes.

You’re encouraged to review Appendix 2: Delegation and Automatic Credit Guidelines as a companion reference throughout the course.

What You Will Learn

Who Should Attend

• Accreditation and compliance professionals at delegating organizations.

• Delegation oversight staff.

• Quality Improvement staff responsible for reviewing delegate QI programs.

• Credentialing, utilization management and network management staff.

• Vendor and contract management staff who support delegation agreements.

• Committee members and managers who review delegate performance and oversight documentation.

• Organizations preparing for an NCQA survey that includes delegated activities.

• Consultants and other professionals who support organizations with delegated activities.

Continuing Education

This is a non-accredited activity.
This course grants 2.0 optional Continuing Education Unit (CEU) points for PCMH Certified Content Experts.

*Please note – You must complete the entire program to be eligible for total number of contact hours.

Authored by 

Felicia Khaalid

Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:

Faculty:
Felicia Khaalid: None

Additional Planning Committee Members:
Megan Monahan: None
Vince Pereira: None

This program was developed by NCQA staff.
This program received no commercial support.