Addressing Social and Behavioral Drivers
Self Paced Course
Expires December 31, 2023
This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.
Continuous QI & DEI Better Knowing and Managing Patients
Expires April 12, 2024
During this session we will use PCMH as a foundation to introduce diversity, equity, and inclusion through knowing and managing patients, and continuous quality improvement.
Duration: 1.0 hour
Defining Antibiotic Stewardship & HEDIS Measures
Expires December 31, 2023
The training will review measures and provide a framework for health plans to use their claims, pharmacy, and clinical data to identify, prioritize and monitor antibiotic stewardship efforts.
Digital Transitions Primer
Expires: December 31, 2024
The “Digital Transition Primer” course provides a comprehensive explanation of the current state and future state of the digital health ecosystem, and how NCQA aims to advance healthcare quality through digital transitions.
Explaining Health Plan Accreditation 2023 Self-paced Series
Course Expires: June 30,2024
Through these courses, faculty provides participants with insight to interpret the requirements, navigate the standards, and avoid misconceptions.
Harnessing the Power of Diagnostic Data to Support CM, QI
Expires September 13, 2025
This session discusses the often-overlooked availability and use of lab data to target and support improvements in health care delivery, and reduce costs, while optimizing performance in the PCMH model of care.
Health Plan Accreditation 2024: Quality Management & Improvement (QI)
Expires: September 11, 2024
Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.
Leveraging Equity Measures Part I
Expires January 19, 2024
Blue Cross Blue Shield of Massachusetts (Blue Cross) shared the results of a new analysis of racial and ethnic inequities in health care and became the first health plan in Massachusetts to announce it will incorporate equity measures — differences in the quality of care across racial and ethnic groups. This training will share the results of their analysis.
Leveraging Equity Measures Part II
Expires November 16, 2024
In September 2021, Blue Cross Blue Shield of Massachusetts (Blue Cross) began to publicly share its analyses on racial and ethnic inequities in health care experienced by members, and became the first health plan in the nation to announce it will incorporate equity measures—differences in the quality of care across racial and ethnic groups—into its contracts and payment programs with clinicians who care for Blue Cross members.
NCQA Health Equity Accreditation: A Deeper Dive
Expires February 8, 2024
Features a conversation with Tammy Macdonald, MPH, Staff VP, Accreditation and Quality Programs at Elevance Health. Ms. Macdonald will share Elevance Health’s recent experience in bringing multiple Medicaid plans together through a national survey for Health Equity Accreditation.
Overwhelmed? Team-Based Care Antidotes
Expires November 15, 2023
This training will share evidence-based teamwork strategies from peer-reviewed medical literature and other industries. Through instantaneous, anonymous audience surveys, this interactive session will demonstrate emerging best practices and lessons in optimal team implementation.
PCMH Recognition Annual Reporting 2024: Continued Success Self-Paced
Expires: November 14, 2024
This webinar will help PCMH practices understand the larger goals of Annual Reporting and prepare for annual submission under the Patient-Centered Medical Home program.
PCMH: Embracing Standardized Measures
December 1, 2023
The PCMH program has evolved to support the submission of standardized measures starting in 2022. Standardized measures reduce reporting burden to practices and allow NCQA to compare and benchmark across organizations. Join NCQA faculty as they outline the future of standardized measure reporting in PCMH and how your practice can navigate these changes.
Race, Ethnicity, SOGI, Income, and Language in Patient Reg
February 22, 2024 1pm-2:30pm ET
Educational training for front desk staff and registration to increase competence and confidence in discussing, reviewing, and completing patient demographic data.
Ready, Set, Go! Catalyzing CHW Programs for Health Care Orgs
September 7, 2023: Intro and Webinar 1
September 21, 2023: Webinar 2
October 5, 2023: Webinar 3 and Closing
Expires October 5, 2024
The committee’s discussions highlighted three critical areas for successful CHW programs.
SOGI - LGBTQ+ Health Care: Quality
Expires September 30, 2024
This course will examine health disparities, unique health needs and experiences of LGBTQ+ individuals, and strategies to advance routine and standardized collection of sexual orientation and gender identity to help assess access and satisfaction with quality of care, inform delivery of appropriate health services and address health disparities.
Strategies to Improve Transitions of Care
Expires February 23, 2024
This training will review case studies and examples of successful care transitions implemented by organizations in multiple settings including rural and urban, large organizations and solo practices.
Taking a PCSP to a High Performing Network
Expires February 15, 2024
During this webinar, we will share our ongoing innovation projects with the NCQA community, including telehealth, e-consult, referral review, result reporting and virtual waitlist.
The Fundamentals of Health Plan Accreditation (HPA)
September 1, 2024
Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement. If you are new to NCQA or Health Plan Accreditation since 2020, this beginner’s module provides a high-level overview.