About this Learning Activity

LTSS 101: Foundations - Core Concepts and Readiness

LTSS 101: Foundations – Core Concepts and Readiness is a self-paced course designed for organizations and professionals seeking to understand how Long-Term Services and Supports (LTSS) are addressed within NCQA programs.

Learners will explore what makes LTSS unique, including how it differs from traditional medical and behavioral care. The course examines the role of LTSS case management,, introduces NCQA programs that incorporate LTSS concepts and explores foundational readiness considerations for organizations interested in Accreditation of Case Management for Long-Term Services and Supports (CM-LTSS) or an LTSS Distinction.

Through interactive activities, realistic scenarios and knowledge checks, learners will build foundational knowledge needed to understand LTSS delivery, coordinated care and considerations that support early readiness efforts.

What You Will Learn

• Describe how LTSS differs from traditional medical and behavioral health care.
• Explain the role of LTSS case management in supporting coordinated, person-centered services.
• Recognize foundational LTSS readiness considerations related to people, workflows and documentation.
• Apply foundational LTSS and readiness concepts to determine appropriate next steps in realistic organizational scenarios.

Who Should Attend

• Program managers supporting LTSS programs.
• Care management staff new to LTSS case management.
• Quality improvement professionals seeking foundational LTSS knowledge.
• Compliance and accreditation staff learning about NCQA's LTSS-related programs.
• Community-based organizations exploring CM-LTSS Accreditation.
• Behavioral Health, Case Management organizations and Health plans interested in LTSS Distinctions.

Faculty

Authored by Felicia Khaalid

Continuing Education

This is a non-accredited activity.
This course grants 2.0 optional Continuing Education Unit (CEU) points for PCMH Certified Content Experts.

*Please note – You must complete the entire program to be eligible for total number of contact hours.

Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:

Faculty:
Felicia Khaalid: None

Additional Planning Committee Members:
Stephanie Arroyo-Hernandez: None
Amelia Bedri: None
Joel Nellis: None
Kristen Swift: None
Rachel Wilson: None

This program was developed by NCQA staff.
This program received no commercial support.