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Accreditation Readiness: Sustaining Performance between Surveys (Self-paced)

Self-paced
Expires: December 31, 2025

Sustaining and improving performance between NCQA surveys helps health care organizations by reducing rework, preventing timeline bottlenecks and controlling staff burnout.

Price $825
Course duration Duration: Approx. 3.5 hours

Addressing Social and Behavioral Drivers

Self Paced
Expires: June 30, 2025
This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.   

Price Free
Course duration Duration: Approximately 1 hr.

Antibiotic Stewardship: A Health Plan and State Perspective

Self-paced
Expires: June 03, 2027

Module (1) includes a pre-recorded training covering the four HEDIS antibiotics measures.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA). CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Price Free
Course duration Duration: Approx. 1.5 hours

Building a Sustainable Staffing Model to Support Diverse Populations

Short description: Self Paced
Expires: December 11, 2026

This course focuses on ensuring an organization improves care and services for all individuals served.

Price $229

Change Management, PI & Organization Health Equity Strategy

Short description: Self Paced
Expires: December 11, 2026

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

Price $229

Culturally & Linguistically Appropriate Services Mini-Series

The Culturally & Linguistically Appropriate Services (CLAS) mini-series includes 3 courses focused on ensuring an organization improves care and services for all individuals served.

Price $599

Diabetes Recognition Program: Validating Delivery of High-Quality Diabetes Care

Self Paced
Expires: June 30, 2025

The Diabetes Recognition Program recognizes clinicians who use evidence-based measures to provide quality care to their patients with diabetes.

Price $249
Course duration Duration: 2 Hours

Explaining Utilization Management (UM) for HPA

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

Price $590
Course duration Duration: Approx. 5 hours

Health Equity-Leadership Engagement, Education & Financials

Short description: Self Paced
Expires: December 11, 2026

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

Price $229

Health Equity-Resource Mobilization & Community Engagement

Live Webinar
Tuesday, November 13, 2024; 1:00pm-2:00pm ET

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

Price $229
Course dates When: Nov 13, 2024

Health Equity-Resource Mobilization & Community Engagement

Short description: Self Paced
Expires: December 11, 2026

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

Price $229

Health Plan Accreditation with SY 2026 Updates

Live dates:
Network Management: August 5, 2025; 1-3:30pm ET
Quality Improvement: August 6, 2025; 1-4pm ET
Population Health: August 12, 2025; 1-3:30pm ET
Utilization Management: August 19, 2025; 1-4pm ET

These courses covers updates, changes, and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Price $2195
Course dates When: Aug 05 - Aug 26, 2025
Live 2, Admin

HEDIS Essentials Update Self-paced

Self-paced
Expires: November 20, 2026

An inside look into the latest developments in HEDIS and designed to help participants stay ahead of the curve with the most current updates and innovations in HEDIS measures and data collection methods.

Price $279
Course duration Duration: Approx. 2.5 hours

How Health Plans Approach Antibiotic Stewardship and HEDIS

Self Paced
Expires: June 30, 2025

In this course, participants will learn about the importance of antibiotic stewardship, in addition to quality improvement efforts and strategies to improve measure performance, from the perspective of high-performing commercial, Medicare, and Medicaid plans.

Price Free
Course duration Duration: 20 minutes.

Identifying and Developing a PCO Goal & Tracking it Using PROMs in BH (SW credits)

Self Paced
Expires: April 3, 2027

The training will provide best practices as well as examples of how to develop a SMART person-centered outcome goal from a value. You will learn to how to use patient-reported outcome measures (PROMs) to identify and track person-centered outcome goals in behavioral health settings.

Price Free
Course duration Duration: Approx. 1hour

Identifying and Developing a PCO Goal and Tracking it Using GAS (SW Credits)

Self Paced
Expires: April 3, 2027

In this training you will learn how to have a values discussion to identify what matters most to an individual and translate what matters most into a SMART goal that can be measured and tracked overtime.

Price Free
Course duration Duration: Approx. 1hour

Identifying and Developing a PCO Goal and Tracking it using GAS in BH Setting (SW Credits)

Self Paced
Expires: April 1, 2027

The training will provide best practices as well as examples of how to develop a SMART person-centered outcome goal from a value and you will learn how to use goal attainment scaling to document and track a person-centered outcome goal in a behavioral health setting.

Price Free
Course duration Duration: Approx. 1hour

Identifying and Developing a PCO Goal and Tracking it Using PROMs (SW Credits)

Self Paced
Expires: April 3,2027

In this training you will learn how to have a values discussion to identify what matters most to an individual and translate what matters most into a SMART goal that can be measured and tracked overtime.

Price Free
Course duration Duration: Approx. 1hour

Identifying and Developing a Person-Centered Outcome Goal

Self Paced
Expires: June 30, 2027

Price Free
Course duration Duration: 1 Hour

Identifying and Developing a Person-Centered Outcome Goal in Behavioral Health

Self Paced
Expires: March 13, 2026

Price Free
Course duration Duration: 40 minutes

Introduction to Digital Quality Transition

Self-paced
Expires: December 31, 2026

The health care quality industry is undergoing a digital transformation and NCQA is helping lead the way by expanding offerings to support and drive adoption of digital quality.

Price $695
Course duration Duration: Approx. 3.5 hours

Introduction to HEDIS

Self Paced
Expires: October 1, 2025

This on demand series is a comprehensive overview of the Healthcare Effectiveness Data and Information Set (HEDIS®) broken into four, self-paced online modules.

Price $449
Course duration Duration: 2 hours

Member Experience for Health Plan Accreditation

Self-paced
Expires: June 30, 2026

Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions. Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement.

Price $349
Course duration Duration: Approx. 5 hours
Live 2, Admin

Multi-Cultural Resources & Tools to Engage Members & Communities

Short description: Self Paced
Expires: December 11, 2026

This course focuses on ensuring an organization improves care and services for all individuals served.

Price $229

Navigating NCQA Delegation

Self Paced
Expires: June 30,2025

Want to know what Delegation means to NCQA and familiarize yourself with the nuances?

Price $695
Course duration Duration: 3.5 hours

NCQA Accreditation in Utilization Management

Live webinar
Day 1 - August 20, 2025; 1-3:30pm ET
Day 2 - August 21, 2025; 1-3:30pm ET

Early Bird Rate: $595 until August 1, 2025. Use CODE: NCQA-UM-08

As a framework for implementing best practices, NCQA standards for health care organizations provide value-centric guidance for improving performance.

Price $695
Course dates When: Aug 20 - Aug 21, 2025

NCQA Credentialing Accreditation and Certification Updates

Self-paced
Expires: December 31, 2025
Recorded on: 2/25 and 2/26/2025

This course helps credentialing professionals and contractors identify gaps for improvement and align services with those desired by potential contracting organizations.

Price $940
Course duration Duration: Approximately 6 hours

NCQA Essentials for Case Management

Self-paced
Expires: June 30, 2026

The NCQA Essentials for Case Management course is built on practices defined by NCQA standards and designed to equip professionals with the essential skills and knowledge to manage patient care effectively in today’s complex healthcare environment.

Price $795
Course duration Duration: Approx. 4 hours

NCQA Introduction and Advanced PCMH 2025

Self Paced
Expires: December 31, 2025

This training is a combination of NCQA's Introduction of PCMH: Foundational Concepts of the Medical Home and NCQA's Advanced PCMH: Mastering the Medical Home Transformation.

Price $1595

NCQA Virtual Care Accreditation: Primary Care Standards and Guidelines

Self Paced
Expired: December 01, 2025

This new program offers two evaluation modules: one for primary care and one for urgent care.

Price $349

Organizational Readiness Mini-Series

The Organizational Readiness mini-series includes 3 courses focused on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

Price $599

Person-Centered Outcome Measures: Measuring What Matters Most

Self-paced
Expires: March 28, 2027

There is broad agreement that individuals’ priorities and health goals should guide their care. However, existing quality measures do not effectively evaluate what is most important to individuals, particularly older adults with multiple chronic conditions, serious illness or frailty.

Price Free
Course duration Duration: Approx. 1.5 hours

Population Health Management for Health Plan Accreditation

Live webinar
August 12, 2025; 1-3:30pm ET

This course covers updates, changes and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Price $495
Course dates When: Aug 12, 2025

Quality Improvement for Health Plan Accreditation

Live webinar
August 6, 2025; 1-4PM ET

This course covers updates, changes, and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Price $395
Course dates When: Aug 6, 2025

Ready, Set, Go! Catalyzing CHW Programs for Health Care Orgs

Self Paced
Expires: October 31, 2025

The committee’s discussions highlighted three critical areas for successful CHW programs.

Price Free
Course duration Duration: Approximately 3.5 hours

The Fundamentals of Health Plan Accreditation (HPA) Updates

Self Paced
Expires: June 30, 2026

Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement. If you are new to NCQA or Health Plan Accreditation, this beginner’s module provides a high-level overview.

Price $155
Course duration Duration: Approx. 1.5 hrs.

The Health Equity Education Series

Short description: Self Paced
Expires: December 11, 2026

The Health Equity Education Series is designed to empower NCQA accreditation customers to take action in their health equity journey, as they build infrastructure to sustain health equity initiatives beyond Accreditation recognition.

Price $1099

The Managed Behavioral Health Organization (MBHO) Primer

Self Paced
Expires: October 31, 2025

Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does the need to discern the value of organizations that manage the provision of this care.

Price $895
Course duration Duration: 2.5 hours

Using Goal Attainment Scaling

Self Paced
Expires: June 30, 2027

In this training, you will learn to how to use goal attainment scaling to identify, track and measure SMART goals.

Price Free

Using Goal Attainment Scaling in Behavioral Health

Self Paced
Expires: March 13, 2026

Goal attainment scaling is a tool designed to help create goals that are both relevant to the individual and measurable as quality metric.

Price Free
Course duration Duration: Approx. 40 minutes

Using PROMs to Track SMART PCO Goals

Self Paced
Expires: March 13, 2026

In this training, you will learn to how to use PROMs to identify and track person-centered outcome goals in primary care and long-term services and supports settings.

Price Free
Course duration Duration: Approx. 30 minutes

Using PROMs to Track SMART PCO Goals in Behavioral Health Settings

Self Paced
Expires: March 13, 2026

In this training, you will learn to how to use PROMs to identify and track person-centered outcome goals in a behavioral health setting.

Price Free
Course duration Duration: Approx. 35 minutes

Utilization Management for Health Plan Accreditation

Live webinar
08/19/2025; 1-4pm ET

This course covers updates, changes and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Price $595
Course dates When: Aug 19, 2025

What's New in Antibiotic Stewardship? Part Two

Self Paced
Expires: June 30, 2025

Dr. Sharon Tsay, Medical Officer at the Centers for Disease Control and Prevention, will discuss current research and findings in the field of antibiotic stewardship. She will talk specifically about how the COVID-19 pandemic and recent telehealth trends may be impacting antibiotic prescribing.

Price Free
Course duration Duration: Approximately 1 hr.

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