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Identifying and Developing a Person-Centered Outcome Goal


Self Paced
Expires: November 14, 2025

About this Webinar Training

Identifying and Developing a Person-Centered Outcome Goal

In this training you will learn how to have a values discussion to identify what matters most to an individual. You will then learn how to translate what matters most into a SMART goal that can be measured and tracked overtime. The training will provide best practices as well as examples of how to develop a SMART goal from a value.


What You Will Learn

  • Review how to guide an individual towards identifying what matters most through a discussion on values.
  • Translate what matters most into a SMART person-centered outcome goal


Who Should Attend

  • Health Care Professionals
  • Healthcare decision maker
  • Consultants
  • Health Plans
  • Healthy Systems


Daniela Lawton, MPH
Caroline Blaum, MD, MS
Sarah Sweeney, MPH, MSW

Continuing Education


In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the American Nurses Credentialing Center (ANCC), and the Association of Social Work Boards (ASWB) to provide Interprofessional Continuing Education for the healthcare team. 

This educational activity is approved for: 1.0 AMA PRA Category 1 CreditTM , .5 nursing contact hours, and .5 ASWB contact hours.*

This self-paced training grants 1.0 other Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  

* Please note – You must attend the entire program to be eligible for total number of contact hours.

Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:


Daniela Lawton, MPH
Caroline Blaum, MD, MS
Sarah Sweeney, MPH, MSW

Additional Planning Committee Members:

Cathy Beckner, MS: None

This program was developed in part by NCQA staff.


This training is supported by The John A. Hartford Foundation and The SCAN Foundation. 

The John A. Hartford Foundation, based in New York City, is a private, nonpartisan philanthropy dedicated to improving the care of older adults. Established in 1929, the Foundation has three priority areas: creating age-friendly health systems, supporting family caregiving, and improving serious illness and end-of-life care. For more information, visit and follow @johnahartford. 

The SCAN Foundation envisions a society where all of us can age well with purpose. We pursue this vision by igniting bold and equitable changes in how older adults age in both home and community. For more information, please visit


Here is the course outline:

1. Resources

2. Recording

3. Evaluation

4. Attestation


The following certificates are awarded when the course is completed:

Nursing Certificate
Physician Certificate
CCE Other Certificate
Social Worker Certificate
Certificate of Attendance
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