Accreditation Readiness: Sustaining Performance
Expires March 24, 2025
Sustaining and improving performance between NCQA surveys enable Health Plans to perform their best by reducing rework, preventing timeline bottlenecks, and controlling staff burnout.
Barriers & Opportunities: How Data Advances Health Equity
Expires March 7, 2024
Health care organizations, both payers and providers, have significantly increased their focus on equity over the last two years with many organizations incorporating patient, community, and workforce equity goals into their strategic plans.
Continuous QI & DEI Better Knowing and Managing Patients
Expires April 12, 2024
During this session we will use PCMH as a foundation to introduce diversity, equity, and inclusion through knowing and managing patients, and continuous quality improvement.
Duration: 1.0 hour
Digital Transitions Primer
Expires: December 31, 2024
The “Digital Transition Primer” course provides a comprehensive explanation of the current state and future state of the digital health ecosystem, and how NCQA aims to advance healthcare quality through digital transitions.
How Health Plans Approach Antibiotic Stewardship and HEDIS
Expires June 30, 2025
In this course, participants will learn about the importance of antibiotic stewardship, in addition to quality improvement efforts and strategies to improve measure performance, from the perspective of high-performing commercial, Medicare, and Medicaid plans.
Leveraging Equity Measures Part I
Expires November 16, 2024
Blue Cross Blue Shield of Massachusetts (Blue Cross) shared the results of a new analysis of racial and ethnic inequities in health care and became the first health plan in Massachusetts to announce it will incorporate equity measures — differences in the quality of care across racial and ethnic groups. This training will share the results of their analysis.
Leveraging Equity Measures Part II
Expires November 16, 2024
In September 2021, Blue Cross Blue Shield of Massachusetts (Blue Cross) began to publicly share its analyses on racial and ethnic inequities in health care experienced by members, and became the first health plan in the nation to announce it will incorporate equity measures—differences in the quality of care across racial and ethnic groups—into its contracts and payment programs with clinicians who care for Blue Cross members.
NCQA Health Equity Accreditation: A Deeper Dive
Expires March 31, 2024
Features a conversation with Tammy Macdonald, MPH, Staff VP, Accreditation and Quality Programs at Elevance Health. Ms. Macdonald will share Elevance Health’s recent experience in bringing multiple Medicaid plans together through a national survey for Health Equity Accreditation.
Strategies to Improve Transitions of Care
Expires February 23, 2024
This training will review case studies and examples of successful care transitions implemented by organizations in multiple settings including rural and urban, large organizations and solo practices.
Taking a PCSP to a High Performing Network
Expires March 1, 2024
During this webinar, we will share our ongoing innovation projects with the NCQA community, including telehealth, e-consult, referral review, result reporting and virtual waitlist.
The Fundamentals of Health Plan Accreditation (HPA)
September 1, 2024
Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement. If you are new to NCQA or Health Plan Accreditation since 2020, this beginner’s module provides a high-level overview.
The Managed Behavioral Health Organization (MBHO) Primer
Expires February 28, 2024
Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does the need to discern the value of organizations that manage the provision of this care.