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Accreditation in Utilization Management

Self-paced
Expires: August 30, 2026

As a framework for implementing best practices, NCQA standards for health care organizations provide value-centric guidance for improving performance.

Course duration Duration: Approx. 3 hours

Accreditation Readiness: Sustaining Performance between Surveys (Self-paced)

Self-paced
Expires: December 31, 2025

Sustaining and improving performance between NCQA surveys helps health care organizations by reducing rework, preventing timeline bottlenecks and controlling staff burnout.

Course duration Duration: Approx. 3.5 hours

Behavioral Health Care: Organizing for a Value-Based Landscape

Self Paced
Expires: December 31, 2025

This CCE Quarterly webinar is gear towards PCMH practices, Certified Content Experts, Community Behavioral Health Clinics or anyone interested in behavioral health integration strategies to improve quality of care.

Course duration Duration: 1.5 Hours

Credentialing for Health Plan Accreditation

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

Course duration Duration: Approx. 3 hours

Delegation for Health Plan Accreditation

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

Course duration Duration: Approx. 3 hours

Explaining Utilization Management (UM) for HPA

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

Course duration Duration: Approx. 5 hours

Harnessing the Power of Diagnostic Data to Support CM, QI

Self Paced
Expires: September 13, 2025

This session discusses the often-overlooked availability and use of lab data to target and support improvements in health care delivery, and reduce costs, while optimizing performance in the PCMH model of care.

Course duration Duration: 1.5 Hours

Health Plan Accreditation with SY 2026 Updates

Self-paced
Expired June 30, 2027

These courses cover updates, changes, and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Live 2, Admin

Introduction to Digital Quality Transition

Self-paced
Expires: December 31, 2026

The health care quality industry is undergoing a digital transformation and NCQA is helping lead the way by expanding offerings to support and drive adoption of digital quality.

Course duration Duration: Approx. 3.5 hours

Member Experience for Health Plan Accreditation

Self-paced
Expires: June 30, 2027

Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions. Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement.

Course duration Duration: Approx. 5 hours
Live 2, Admin

NCQA Introduction and Advanced PCMH 2025

Self Paced
Expires: December 31, 2025

This training is a combination of NCQA's Introduction of PCMH: Foundational Concepts of the Medical Home and NCQA's Advanced PCMH: Mastering the Medical Home Transformation.

NCQA Virtual Care Accreditation: Primary Care Standards and Guidelines

Self Paced
Expired: December 01, 2025

This new program offers two evaluation modules: one for primary care and one for urgent care.

NCQA Virtual Care Accreditation: Urgent Care Standards and Guidelines

Self Paced
Expired: December 01, 2025

This new program offers two evaluation modules: one for primary care and one for urgent care.

Network Management for Health Plan Accreditation

Self-paced
Expired June 30, 2027

This course covers updates, changes, and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Course duration Duration: Approximately 3 hours.

PCMH 2025 Office Hours

Self Paced
Expires: June 25, 2026

Course duration Duration: Approx. 1 hours

PCMH Recognition Annual Reporting 2025: Continued Success

Self Paced
Expire December 31, 2025

This webinar will help PCMH practices understand the larger goals of Annual Reporting and prepare for annual submission under the Patient-Centered Medical Home program.

Course duration Duration: 2 Hours

Person-Centered Outcome Measures: Measuring What Matters Most

Self-paced
Expires: March 28, 2027

There is broad agreement that individuals’ priorities and health goals should guide their care. However, existing quality measures do not effectively evaluate what is most important to individuals, particularly older adults with multiple chronic conditions, serious illness or frailty.

Course duration Duration: Approx. 1.5 hours

Population Health Management for Health Plan Accreditation

Self-paced
Expires: June 30, 2027

This course covers updates, changes and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Course duration Duration: Approx. 3 hours.

Quality Improvement for Health Plan Accreditation

Self-paced
Expired June 30, 2027

This course covers updates, changes, and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Course duration Duration: Approx. 3 hours

Race, Ethnicity, SOGI, Income, and Language in Patient Reg

Self Paced
Expires: March 31, 2026

Educational training for front desk staff and registration to increase competence and confidence in discussing, reviewing, and completing patient demographic data. 
 

Course duration Duration: 1.5 Hours

The Fundamentals of Health Plan Accreditation (HPA) Updates

Self Paced
Expires: June 30, 2026

Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement. If you are new to NCQA or Health Plan Accreditation, this beginner’s module provides a high-level overview.

Course duration Duration: Approx. 1.5 hrs.

Utilization Management for Health Plan Accreditation

Self-paced
Expires: June 30, 2027

This course covers updates, changes and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Course duration Duration: Approx. 3 hours

Virtual Care Accreditation Essentials for PCMH Practices

Live webinar
Sept 16, 2025; 2-3:30pm ET

Join us for an insightful discussion that delves into the essentials of the Virtual Primary Care Accreditation program.

Course dates When: Sep 16, 2025

Your Guide to NCQA’s Health Equity Accreditation Programs

Self-Paced
Expires June 20, 2026

Your Guide to NCQA's Health Equity Accreditation Programs provides a deep dive, standard-by-standard review of NCQA’s Health Equity Accreditation program requirements.

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