Please download one of these browsers:
Keep your browser version up-to-date for a fast, secure, web experience.
Live Webinar Wednesday, December 4, 2024; 1:00pm ET This course focuses on ensuring an organization improves care and services for all individuals served.
Self Paced Expires: June 30, 2025 This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.
Live Webinar Tuesday, December 3, 2024; 1:00pm ET This course focuses on ensuring an organization improves care and services for all individuals served.
Self-paced Expires: 12/31/2025 Recorded on 11/06 and 11/07/2024 This course helps credentialing professionals and contractors identify gaps for improvement and align services with those desired by potential contracting organizations.
The Culturally & Linguistically Appropriate Services (CLAS) mini-series includes 3 courses focused on ensuring an organization improves care and services for all individuals served.
Self Paced Expires: June 30, 2025 The training will review measures and provide a framework for health plans to use their claims, pharmacy, and clinical data to identify, prioritize and monitor antibiotic stewardship efforts.
Self Paced Expires: 12/31/2024 Through this webinar, participants are equipped with a comprehensive explanation and implications for digital transformation from regulatory, strategic, and operational perspectives.
Self Paced Expires: December 31, 2024 This course provides a comprehensive explanation of the current state and future state of the digital health ecosystem, and how NCQA aims to advance healthcare quality through digital transitions.
Self Paced Expires: December 11, 2026 This course focuses on Sexual Orientation/Gender Identity (SOGI) data collection and patient/member engagement.
Self-paced Expires: December 31, 2024 Through these courses, experienced presenters will provide learners with insight to interpret the requirements, navigate the standards, and avoid misconceptions.
Live Webinar Tuesday, November 13, 2024; 1:00pm-2:00pm ET This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.
Self Paced Expires: December 31, 2024 Presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.
Self Paced Expires: December 31, 2024 Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.
Self-paced Expires: June 30, 2026 NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).
Self-paced Expired June 30, 2026 NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®). HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA). CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
Self-paced Expires June 30, 2026 The courses in this series will focus on taking a deep dive into all of the relevant updates for the newly released 2025 standards.
Self Paced Expires: June 30, 2025 In this course, participants will learn about the importance of antibiotic stewardship, in addition to quality improvement efforts and strategies to improve measure performance, from the perspective of high-performing commercial, Medicare, and Medicaid plans.
Self Paced Expires: April 3, 2027 The training will provide best practices as well as examples of how to develop a SMART person-centered outcome goal from a value. You will learn to how to use patient-reported outcome measures (PROMs) to identify and track person-centered outcome goals in behavioral health settings.
Self Paced Expires: April 3, 2027 In this training you will learn how to have a values discussion to identify what matters most to an individual and translate what matters most into a SMART goal that can be measured and tracked overtime.
Self Paced Expires: April 1, 2027 The training will provide best practices as well as examples of how to develop a SMART person-centered outcome goal from a value and you will learn how to use goal attainment scaling to document and track a person-centered outcome goal in a behavioral health setting.
Self Paced Expires: April 3,2027 In this training you will learn how to have a values discussion to identify what matters most to an individual and translate what matters most into a SMART goal that can be measured and tracked overtime.
Self Paced Expires: November 14, 2025
Self Paced Expires: March 13, 2026
Self Paced Expires: February 28, 2025 This training is a combination of NCQA's Introduction of PCMH: Foundational Concepts of the Medical Home and NCQA's Advanced PCMH: Mastering the Medical Home Transformation.
Self Paced Expires: October 1, 2025 This on demand series is a comprehensive overview of the Healthcare Effectiveness Data and Information Set (HEDIS®) broken into four, self-paced online modules.
Self Paced Course Expires: November 30, 2024 This on demand series is a comprehensive overview of the Healthcare Effectiveness Data and Information Set (HEDIS®) broken into four, self-paced online modules.
Self Paced Expires: December 31, 2024 This virtual course provides an in-depth explanation of NCQA's credentialing standards.
Self Paced Expires: November 16, 2024 Blue Cross Blue Shield of Massachusetts became the first health plan in Massachusetts to announce it will incorporate equity measures — differences in the quality of care across racial and ethnic groups.
Self Paced Expires: November 16, 2024 In September 2021, Blue Cross Blue Shield of Massachusetts (Blue Cross) began to publicly share its analyses on racial and ethnic inequities in health care experienced by members, and became the first health plan in the nation to announce it will incorporate equity measures—differences in the quality of care across racial and ethnic groups—into its contracts and payment programs with clinicians who care for Blue Cross members.
Live Webinar Wednesday, December 11, 2024; 1:00pm ET This course focuses on ensuring an organization improves care and services for all individuals served.
Self Paced Expires: June 30,2025 Want to know what Delegation means to NCQA and familiarize yourself with the nuances?
Live webinar December 5, 2024; 1-4 PM ET December 10, 2024; 1-4 PM ET Sustaining and improving performance between NCQA surveys helps health care organizations by reducing rework, preventing timeline bottlenecks and controlling staff burnout.
Self-paced Expires: December 31, 2025
Self Paced Expired: December 01, 2025 This new program offers two evaluation modules: one for primary care and one for urgent care.
Self Paced Expires: February 28, 2025 The NCQA PCMH Recognition program plays an integral role in practice transformation and improving the quality of health care.
Self Paced Expires: February 28, 2025 This program is designed as an introductory course for anyone interested learning the fundamentals of the PCMH Recognition program.
Self-paced Expires: March 28, 2027 There is broad agreement that individuals’ priorities and health goals should guide their care. However, existing quality measures do not effectively evaluate what is most important to individuals, particularly older adults with multiple chronic conditions, serious illness or frailty.
Self Paced Expires: October 31, 2025 The committee’s discussions highlighted three critical areas for successful CHW programs.
Self Paced Expires: November 30, 2024 Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement. If you are new to NCQA or Health Plan Accreditation since 2020, this beginner’s module provides a high-level overview.
Live Webinar Series The Health Equity Education Series is designed to empower NCQA accreditation customers to take action in their health equity journey, as they build infrastructure to sustain health equity initiatives beyond Accreditation recognition.
Self Paced Expires: February 28, 2025 Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does the need to discern the value of organizations that manage the provision of this care.
[1] 2 Next