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Self-paced Expires: December 31, 2025 Sustaining and improving performance between NCQA surveys helps health care organizations by reducing rework, preventing timeline bottlenecks and controlling staff burnout.
Self Paced Expires: June 30, 2025 This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.
Self Paced Expires: June 30, 2025 In this interactive course, faculty will lead learners through prevalent issues and opportunities to enable harmonious coordination between health plans and delegates.
Live webinar Date: June 3, 2025; 3:00 pm - 4:30 pm Note: To ensure that participants are prepared for this live discussion, a pre-recorded training covering the four HEDIS antibiotics measures will be posted on, or about, May 23, 2025. Those who have already registered for the live webinar can return to this course outline to access the link to the pre-recorded training. You will also be notified by email when the training is posted. HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA). CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
The Culturally & Linguistically Appropriate Services (CLAS) mini-series includes 3 courses focused on ensuring an organization improves care and services for all individuals served.
Self Paced Expires: June 30, 2025 The training will review measures and provide a framework for health plans to use their claims, pharmacy, and clinical data to identify, prioritize and monitor antibiotic stewardship efforts.
Self Paced Expires: March 31, 2025 The Diabetes Recognition Program recognizes clinicians who use evidence-based measures to provide quality care to their patients with diabetes.
Self-paced Expires: June 30, 2026 NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).
Self Paced Expires: September 13, 2025 This session discusses the often-overlooked availability and use of lab data to target and support improvements in health care delivery, and reduce costs, while optimizing performance in the PCMH model of care.
Self-paced Expires June 30, 2026 Content within this course includes both fundamental requirements across all versions of Health Plan Accreditation (HPA) and releases for HPA’s Standards Year 2025 version.
Self-paced Expires: November 20, 2026 An inside look into the latest developments in HEDIS and designed to help participants stay ahead of the curve with the most current updates and innovations in HEDIS measures and data collection methods.
Self Paced Expires: June 30, 2025 In this course, participants will learn about the importance of antibiotic stewardship, in addition to quality improvement efforts and strategies to improve measure performance, from the perspective of high-performing commercial, Medicare, and Medicaid plans.
Self Paced Expires: April 3, 2027 The training will provide best practices as well as examples of how to develop a SMART person-centered outcome goal from a value. You will learn to how to use patient-reported outcome measures (PROMs) to identify and track person-centered outcome goals in behavioral health settings.
Self Paced Expires: April 3, 2027 In this training you will learn how to have a values discussion to identify what matters most to an individual and translate what matters most into a SMART goal that can be measured and tracked overtime.
Self Paced Expires: April 1, 2027 The training will provide best practices as well as examples of how to develop a SMART person-centered outcome goal from a value and you will learn how to use goal attainment scaling to document and track a person-centered outcome goal in a behavioral health setting.
Self Paced Expires: April 3,2027 In this training you will learn how to have a values discussion to identify what matters most to an individual and translate what matters most into a SMART goal that can be measured and tracked overtime.
Self Paced Expires: November 14, 2025
Self Paced Expires: March 13, 2026
Live webinar Date: July 23, 2025: 3:00-4:30 pm ET.
Self-paced Expires: December 31, 2026 The health care quality industry is undergoing a digital transformation and NCQA is helping lead the way by expanding offerings to support and drive adoption of digital quality.
Self-paced Expires: June 30, 2026 Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions. Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement.
Self Paced Expires: June 30,2025 Want to know what Delegation means to NCQA and familiarize yourself with the nuances?
Self-paced Expires: December 31, 2025 Recorded on: 2/25 and 2/26/2025 This course helps credentialing professionals and contractors identify gaps for improvement and align services with those desired by potential contracting organizations.
Live webinar Day 1 of 2: June 11, 2025; 1 - 3 pm ET Day 2 of 2: June 12, 2025; 1 - 3 pm ET The NCQA Essentials for Case Management course is built on practices defined by NCQA standards and designed to equip professionals with the essential skills and knowledge to manage patient care effectively in today’s complex healthcare environment. Early Bird Rate: $855 Use code: CMJUNE25 Early Bird Rate Ends May 31, 2025
Self Paced Expires: December 31, 2025 This training is a combination of NCQA's Introduction of PCMH: Foundational Concepts of the Medical Home and NCQA's Advanced PCMH: Mastering the Medical Home Transformation.
Self Paced Expired: December 01, 2025 This new program offers two evaluation modules: one for primary care and one for urgent care.
Self Paced Expires: December 31, 2025 The NCQA PCMH Recognition program plays an integral role in practice transformation and improving the quality of health care.
Self Paced Expires: December 31, 2025 This program is designed as an introductory course for anyone interested learning the fundamentals of the PCMH Recognition program.
The Organizational Readiness mini-series includes 3 courses focused on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.
Live Webinar June 25; 2:00-3:00pm ET NCQA invites you to a special PCMH Office Hours session that will foster a deeper understanding of program requirements, answer your immediate questions and help you clarify challenging criteria.
Self Paced Expire December 31, 2025 This webinar will help PCMH practices understand the larger goals of Annual Reporting and prepare for annual submission under the Patient-Centered Medical Home program.
Live Webinar November 13, 2025, 1pm - 3pm ET This webinar will help PCMH practices understand the larger goals of Annual Reporting and prepare for annual submission under the Patient-Centered Medical Home program.
Self-paced Expires: March 28, 2027 There is broad agreement that individuals’ priorities and health goals should guide their care. However, existing quality measures do not effectively evaluate what is most important to individuals, particularly older adults with multiple chronic conditions, serious illness or frailty.
Self Paced Expires: March 31, 2026 Educational training for front desk staff and registration to increase competence and confidence in discussing, reviewing, and completing patient demographic data.
Self Paced Expires: October 31, 2025 The committee’s discussions highlighted three critical areas for successful CHW programs.
Self Paced Expires: December 31, 2025 Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement. If you are new to NCQA or Health Plan Accreditation, this beginner’s module provides a high-level overview.
Short description: Self Paced Expires: December 11, 2026 The Health Equity Education Series is designed to empower NCQA accreditation customers to take action in their health equity journey, as they build infrastructure to sustain health equity initiatives beyond Accreditation recognition.
Self Paced Expires: October 31, 2025 Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does the need to discern the value of organizations that manage the provision of this care.
Self Paced Expires: August 14, 2025 In this training, you will learn to how to use goal attainment scaling to identify, track and measure SMART goals.
Self Paced Expires: March 13, 2026 Goal attainment scaling is a tool designed to help create goals that are both relevant to the individual and measurable as quality metric.
Self Paced Expires: March 13, 2026 In this training, you will learn to how to use PROMs to identify and track person-centered outcome goals in primary care and long-term services and supports settings.
Self Paced Expires: March 13, 2026 In this training, you will learn to how to use PROMs to identify and track person-centered outcome goals in a behavioral health setting.
Self Paced Expires: June 30, 2025 Dr. Sharon Tsay, Medical Officer at the Centers for Disease Control and Prevention, will discuss current research and findings in the field of antibiotic stewardship. She will talk specifically about how the COVID-19 pandemic and recent telehealth trends may be impacting antibiotic prescribing.
Self Paced Expires: June 30, 2025 This course will provide an overview of the new HEDIS antibiotic measure and highlight its use in the field.
Self-Paced Expires June 20, 2026 Your Guide to NCQA's Health Equity Accreditation Programs provides a deep dive, standard-by-standard review of NCQA’s Health Equity Accreditation program requirements.
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