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Accreditation Readiness: Sustaining Performance between Surveys (Self-paced)

Self-paced
Expires: December 31, 2025

Sustaining and improving performance between NCQA surveys helps health care organizations by reducing rework, preventing timeline bottlenecks and controlling staff burnout.

Price $825
Course duration Duration: Approx. 3.5 hours

Addressing Social and Behavioral Drivers

Self Paced
Expires: June 30, 2025
This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.   

Price Free
Course duration Duration: Approximately 1 hr.

Advanced Delegation: Maintaining Successful Relationships

Self Paced
Expires: June 30, 2025

In this interactive course, faculty will lead learners through prevalent issues and opportunities to enable harmonious coordination between health plans and delegates.

Price $595
Course duration Duration: 3.5 hours

Antibiotic Stewardship: A Health Plan and State Perspective

Live webinar
Date: June 3, 2025; 3:00 pm - 4:30 pm

Note: To ensure that participants are prepared for this live discussion, a pre-recorded training covering the four HEDIS antibiotics measures will be posted on, or about, May 23, 2025. Those who have already registered for the live webinar can return to this course outline to access the link to the pre-recorded training. You will also be notified by email when the training is posted.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA). CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Price Free
Course dates When: Jun 3, 2025

Culturally & Linguistically Appropriate Services Mini-Series

The Culturally & Linguistically Appropriate Services (CLAS) mini-series includes 3 courses focused on ensuring an organization improves care and services for all individuals served.

Price $599

Defining Antibiotic Stewardship & HEDIS Measures

Self Paced
Expires: June 30, 2025

The training will review measures and provide a framework for health plans to use their claims, pharmacy, and clinical data to identify, prioritize and monitor antibiotic stewardship efforts.

Price Free
Course duration Duration: Approx. 1 hr

Diabetes Recognition Program: Validating Delivery of High-Quality Diabetes Care

Self Paced
Expires: March 31, 2025

The Diabetes Recognition Program recognizes clinicians who use evidence-based measures to provide quality care to their patients with diabetes.

Price $249
Course duration Duration: 2 Hours

Explaining Utilization Management (UM) for HPA

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

Price $590
Course duration Duration: Approx. 5 hours

Harnessing the Power of Diagnostic Data to Support CM, QI

Self Paced
Expires: September 13, 2025

This session discusses the often-overlooked availability and use of lab data to target and support improvements in health care delivery, and reduce costs, while optimizing performance in the PCMH model of care.

Price $149
Course duration Duration: 1.5 Hours

Health Plan Accreditation: 2025 Updates Self-paced Series

Self-paced
Expires June 30, 2026

Content within this course includes both fundamental requirements across all versions of Health Plan Accreditation (HPA) and releases for HPA’s Standards Year 2025 version.

Price $2195

HEDIS Essentials Update Self-paced

Self-paced
Expires: November 20, 2026

An inside look into the latest developments in HEDIS and designed to help participants stay ahead of the curve with the most current updates and innovations in HEDIS measures and data collection methods.

Price $279
Course duration Duration: Approx. 2.5 hours

How Health Plans Approach Antibiotic Stewardship and HEDIS

Self Paced
Expires: June 30, 2025

In this course, participants will learn about the importance of antibiotic stewardship, in addition to quality improvement efforts and strategies to improve measure performance, from the perspective of high-performing commercial, Medicare, and Medicaid plans.

Price Free
Course duration Duration: 20 minutes.

Identifying and Developing a PCO Goal & Tracking it Using PROMs in BH (SW credits)

Self Paced
Expires: April 3, 2027

The training will provide best practices as well as examples of how to develop a SMART person-centered outcome goal from a value. You will learn to how to use patient-reported outcome measures (PROMs) to identify and track person-centered outcome goals in behavioral health settings.

Price Free
Course duration Duration: Approx. 1hour

Identifying and Developing a PCO Goal and Tracking it Using GAS (SW Credits)

Self Paced
Expires: April 3, 2027

In this training you will learn how to have a values discussion to identify what matters most to an individual and translate what matters most into a SMART goal that can be measured and tracked overtime.

Price Free
Course duration Duration: Approx. 1hour

Identifying and Developing a PCO Goal and Tracking it using GAS in BH Setting (SW Credits)

Self Paced
Expires: April 1, 2027

The training will provide best practices as well as examples of how to develop a SMART person-centered outcome goal from a value and you will learn how to use goal attainment scaling to document and track a person-centered outcome goal in a behavioral health setting.

Price Free
Course duration Duration: Approx. 1hour

Identifying and Developing a PCO Goal and Tracking it Using PROMs (SW Credits)

Self Paced
Expires: April 3,2027

In this training you will learn how to have a values discussion to identify what matters most to an individual and translate what matters most into a SMART goal that can be measured and tracked overtime.

Price Free
Course duration Duration: Approx. 1hour

Identifying and Developing a Person-Centered Outcome Goal

Self Paced
Expires: November 14, 2025

Price Free
Course duration Duration: 1 Hour

Identifying and Developing a Person-Centered Outcome Goal in Behavioral Health

Self Paced
Expires: March 13, 2026

Price Free
Course duration Duration: 40 minutes

Improving Asthma Outcomes: Measures and Care Models

Live webinar
Date: July 23, 2025: 3:00-4:30 pm ET.

Price Free
Course dates When: Jul 23, 2025

Introduction to Digital Quality Transition

Self-paced
Expires: December 31, 2026

The health care quality industry is undergoing a digital transformation and NCQA is helping lead the way by expanding offerings to support and drive adoption of digital quality.

Price $695
Course duration Duration: Approx. 3.5 hours

Member Experience for Health Plan Accreditation

Self-paced
Expires: June 30, 2026

Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions. Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement.

Price $349
Course duration Duration: Approx. 5 hours
Live 2, Admin

Navigating NCQA Delegation

Self Paced
Expires: June 30,2025

Want to know what Delegation means to NCQA and familiarize yourself with the nuances?

Price $695
Course duration Duration: 3.5 hours

NCQA Credentialing Accreditation and Certification Updates

Self-paced
Expires: December 31, 2025
Recorded on: 2/25 and 2/26/2025

This course helps credentialing professionals and contractors identify gaps for improvement and align services with those desired by potential contracting organizations.

Price $940
Course duration Duration: Approximately 6 hours

NCQA Essentials for Case Management

Live webinar
Day 1 of 2: June 11, 2025; 1 - 3 pm ET
Day 2 of 2: June 12, 2025; 1 - 3 pm ET

The NCQA Essentials for Case Management course is built on practices defined by NCQA standards and designed to equip professionals with the essential skills and knowledge to manage patient care effectively in today’s complex healthcare environment.
Early Bird Rate: $855 Use code: CMJUNE25
Early Bird Rate Ends May 31, 2025

Price $995
Course dates When: Jun 11 - Jun 12, 2025

NCQA Introduction and Advanced PCMH 2025

Self Paced
Expires: December 31, 2025

This training is a combination of NCQA's Introduction of PCMH: Foundational Concepts of the Medical Home and NCQA's Advanced PCMH: Mastering the Medical Home Transformation.

Price $1595

NCQA Virtual Care Accreditation: Primary Care Standards and Guidelines

Self Paced
Expired: December 01, 2025

This new program offers two evaluation modules: one for primary care and one for urgent care.

Price $349

NCQA Virtual Care Accreditation: Urgent Care Standards and Guidelines

Self Paced
Expired: December 01, 2025

This new program offers two evaluation modules: one for primary care and one for urgent care.

Price $349

NCQA's Advanced PCMH Online Course 2025

Self Paced
Expires: December 31, 2025

The NCQA PCMH Recognition program plays an integral role in practice transformation and improving the quality of health care.

Price $895
Course duration Duration: 3 Hours

NCQA's Introduction to PCMH Online Course 2025

Self Paced
Expires: December 31, 2025
This program is designed as an introductory course for anyone interested learning the fundamentals of the PCMH Recognition program.

Price $1095
Course duration Duration: 5 Hours

Organizational Readiness Mini-Series

The Organizational Readiness mini-series includes 3 courses focused on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

Price $599

PCMH 2025 Office Hours

Live Webinar
June 25; 2:00-3:00pm ET

NCQA invites you to a special PCMH Office Hours session that will foster a deeper understanding of program requirements, answer your immediate questions and help you clarify challenging criteria.

Price Free
Course dates When: Jun 25, 2025

PCMH Recognition Annual Reporting 2025: Continued Success

Self Paced
Expire December 31, 2025

This webinar will help PCMH practices understand the larger goals of Annual Reporting and prepare for annual submission under the Patient-Centered Medical Home program.

Price $299
Course duration Duration: 2 Hours

PCMH Recognition Annual Reporting 2026: Continued Success

Live Webinar
November 13, 2025, 1pm - 3pm ET

This webinar will help PCMH practices understand the larger goals of Annual Reporting and prepare for annual submission under the Patient-Centered Medical Home program.

Price $299
Course dates When: Nov 13, 2025

Person-Centered Outcome Measures: Measuring What Matters Most

Self-paced
Expires: March 28, 2027

There is broad agreement that individuals’ priorities and health goals should guide their care. However, existing quality measures do not effectively evaluate what is most important to individuals, particularly older adults with multiple chronic conditions, serious illness or frailty.

Price Free
Course duration Duration: Approx. 1.5 hours

Race, Ethnicity, SOGI, Income, and Language in Patient Reg

Self Paced
Expires: March 31, 2026

Educational training for front desk staff and registration to increase competence and confidence in discussing, reviewing, and completing patient demographic data. 
 

Price $149
Course duration Duration: 1.5 Hours

Ready, Set, Go! Catalyzing CHW Programs for Health Care Orgs

Self Paced
Expires: October 31, 2025

The committee’s discussions highlighted three critical areas for successful CHW programs.

Price Free
Course duration Duration: Approximately 3.5 hours

The Fundamentals of Health Plan Accreditation (HPA) Updates

Self Paced
Expires: December 31, 2025

Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement. If you are new to NCQA or Health Plan Accreditation, this beginner’s module provides a high-level overview.

Price $155
Course duration Duration: Approx. 1.5 hrs.

The Health Equity Education Series

Short description: Self Paced
Expires: December 11, 2026

The Health Equity Education Series is designed to empower NCQA accreditation customers to take action in their health equity journey, as they build infrastructure to sustain health equity initiatives beyond Accreditation recognition.

Price $1099

The Managed Behavioral Health Organization (MBHO) Primer

Self Paced
Expires: October 31, 2025

Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does the need to discern the value of organizations that manage the provision of this care.

Price $895
Course duration Duration: 2.5 hours

Using Goal Attainment Scaling

Self Paced
Expires: August 14, 2025

In this training, you will learn to how to use goal attainment scaling to identify, track and measure SMART goals.

Price Free

Using Goal Attainment Scaling in Behavioral Health

Self Paced
Expires: March 13, 2026

Goal attainment scaling is a tool designed to help create goals that are both relevant to the individual and measurable as quality metric.

Price Free
Course duration Duration: Approx. 40 minutes

Using PROMs to Track SMART PCO Goals

Self Paced
Expires: March 13, 2026

In this training, you will learn to how to use PROMs to identify and track person-centered outcome goals in primary care and long-term services and supports settings.

Price Free
Course duration Duration: Approx. 30 minutes

Using PROMs to Track SMART PCO Goals in Behavioral Health Settings

Self Paced
Expires: March 13, 2026

In this training, you will learn to how to use PROMs to identify and track person-centered outcome goals in a behavioral health setting.

Price Free
Course duration Duration: Approx. 35 minutes

What's New in Antibiotic Stewardship? Part Two

Self Paced
Expires: June 30, 2025

Dr. Sharon Tsay, Medical Officer at the Centers for Disease Control and Prevention, will discuss current research and findings in the field of antibiotic stewardship. She will talk specifically about how the COVID-19 pandemic and recent telehealth trends may be impacting antibiotic prescribing.

Price Free
Course duration Duration: Approximately 1 hr.

What's New in the World of Antibiotic Stewardship? Part One

Self Paced
Expires: June 30, 2025

This course will provide an overview of the new HEDIS antibiotic measure and highlight its use in the field.

Price Free
Course duration Duration: 1 hour

Your Guide to NCQA’s Health Equity Accreditation Programs

Self-Paced
Expires June 20, 2026

Your Guide to NCQA's Health Equity Accreditation Programs provides a deep dive, standard-by-standard review of NCQA’s Health Equity Accreditation program requirements.

Price $1199

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