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A Clinical-Community Care Model to Support Specialty-Based Needs

Short description: Self Paced
Expires: December 11, 2026

This course focuses on ensuring an organization improves care and services for all individuals served.

Accreditation in Utilization Management

Self-paced
Expires: August 30, 2026

As a framework for implementing best practices, NCQA standards for health care organizations provide value-centric guidance for improving performance.

Course duration Duration: Approx. 3 hours

Antibiotic Stewardship: A Health Plan and State Perspective

Self-paced
Expires: June 03, 2027

Module (1) includes a pre-recorded training covering the four HEDIS antibiotics measures.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA). CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Course duration Duration: Approx. 1.5 hours

Behavioral Health Care: Organizing for a Value-Based Landscape

Self Paced
Expires: December 31, 2025

This CCE Quarterly webinar is gear towards PCMH practices, Certified Content Experts, Community Behavioral Health Clinics or anyone interested in behavioral health integration strategies to improve quality of care.

Course duration Duration: 1.5 Hours

Building a Sustainable Staffing Model to Support Diverse Populations

Short description: Self Paced
Expires: December 11, 2026

This course focuses on ensuring an organization improves care and services for all individuals served.

Change Management, PI & Organization Health Equity Strategy

Short description: Self Paced
Expires: December 11, 2026

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

Culturally & Linguistically Appropriate Services Mini-Series

The Culturally & Linguistically Appropriate Services (CLAS) mini-series includes 3 courses focused on ensuring an organization improves care and services for all individuals served.

Effective Strategies: A Person-Centered Approach to Data Collection

Self Paced
Expires: December 11, 2026

This course focuses on Sexual Orientation/Gender Identity (SOGI) data collection and patient/member engagement.

Course duration Duration: 1.25 Hours

Harnessing the Power of Diagnostic Data to Support CM, QI

Self Paced
Expires: September 13, 2025

This session discusses the often-overlooked availability and use of lab data to target and support improvements in health care delivery, and reduce costs, while optimizing performance in the PCMH model of care.

Course duration Duration: 1.5 Hours

Health Equity-Leadership Engagement, Education & Financials

Short description: Self Paced
Expires: December 11, 2026

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

Health Equity-Resource Mobilization & Community Engagement

Short description: Self Paced
Expires: December 11, 2026

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

Health Plan Accreditation: 2025 Updates Self-paced Series

Self-paced
Expires June 30, 2026

Content within this course includes both fundamental requirements across all versions of Health Plan Accreditation (HPA) and releases for HPA’s Standards Year 2025 version.

Introduction to Digital Quality Transition

Self-paced
Expires: December 31, 2026

The health care quality industry is undergoing a digital transformation and NCQA is helping lead the way by expanding offerings to support and drive adoption of digital quality.

Course duration Duration: Approx. 3.5 hours

Member Experience for Health Plan Accreditation

Self-paced
Expires: June 30, 2027

Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions. Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement.

Course duration Duration: Approx. 5 hours
Live 2, Admin

Multi-Cultural Resources & Tools to Engage Members & Communities

Short description: Self Paced
Expires: December 11, 2026

This course focuses on ensuring an organization improves care and services for all individuals served.

NCQA Introduction and Advanced PCMH 2025

Self Paced
Expires: December 31, 2025

This training is a combination of NCQA's Introduction of PCMH: Foundational Concepts of the Medical Home and NCQA's Advanced PCMH: Mastering the Medical Home Transformation.

NCQA Virtual Care Accreditation: Primary Care Standards and Guidelines

Self Paced
Expired: December 01, 2025

This new program offers two evaluation modules: one for primary care and one for urgent care.

NCQA Virtual Care Accreditation: Urgent Care Standards and Guidelines

Self Paced
Expired: December 01, 2025

This new program offers two evaluation modules: one for primary care and one for urgent care.

Organizational Readiness Mini-Series

The Organizational Readiness mini-series includes 3 courses focused on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

PCMH Recognition Annual Reporting 2025: Continued Success

Self Paced
Expire December 31, 2025

This webinar will help PCMH practices understand the larger goals of Annual Reporting and prepare for annual submission under the Patient-Centered Medical Home program.

Course duration Duration: 2 Hours

PCMH Recognition Annual Reporting 2026: Continued Success

Live Webinar
November 13, 2025, 1pm - 3pm ET

This webinar will help PCMH practices understand the larger goals of Annual Reporting and prepare for annual submission under the Patient-Centered Medical Home program.

Course dates When: Nov 13, 2025

Person-Centered Outcome Measures: Measuring What Matters Most

Self-paced
Expires: March 28, 2027

There is broad agreement that individuals’ priorities and health goals should guide their care. However, existing quality measures do not effectively evaluate what is most important to individuals, particularly older adults with multiple chronic conditions, serious illness or frailty.

Course duration Duration: Approx. 1.5 hours

Ready, Set, Go! Catalyzing CHW Programs for Health Care Orgs

Self Paced
Expires: October 31, 2025

The committee’s discussions highlighted three critical areas for successful CHW programs.

Course duration Duration: Approximately 3.5 hours

The Managed Behavioral Health Organization (MBHO) Primer

Self Paced
Expires: October 31, 2025

Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does the need to discern the value of organizations that manage the provision of this care.

Course duration Duration: 2.5 hours

Using Goal Attainment Scaling

Self Paced
Expires: June 30, 2027

In this training, you will learn to how to use goal attainment scaling to identify, track and measure SMART goals.

Using Goal Attainment Scaling in Behavioral Health

Self Paced
Expires: March 13, 2026

Goal attainment scaling is a tool designed to help create goals that are both relevant to the individual and measurable as quality metric.

Course duration Duration: Approx. 40 minutes

Using PROMs to Track SMART PCO Goals

Self Paced
Expires: March 13, 2026

In this training, you will learn to how to use PROMs to identify and track person-centered outcome goals in primary care and long-term services and supports settings.

Course duration Duration: Approx. 30 minutes

Using PROMs to Track SMART PCO Goals in Behavioral Health Settings

Self Paced
Expires: March 13, 2026

In this training, you will learn to how to use PROMs to identify and track person-centered outcome goals in a behavioral health setting.

Course duration Duration: Approx. 35 minutes

Utilization Management for Health Plan Accreditation

Self-paced
Expires: June 30, 2027

This course covers updates, changes and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.

Course duration Duration: Approx. 3 hours

Virtual Care Accreditation Essentials for PCMH Practices

Live webinar
Sept 16, 2025; 2-3:30pm ET

Join us for an insightful discussion that delves into the essentials of the Virtual Primary Care Accreditation program.

Course dates When: Sep 16, 2025

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