About this Training

PCA 101: Foundations - Primary Care Advancement Maturity

This course provides an awareness-level orientation to the Primary Care Maturity core competency within NCQA’s Primary Care Advancement program. Learners are introduced to maturity as a practical way to assess primary care capability across access, team-based care, care coordination, population health, behavioral health integration, data use and value-based readiness.

The course emphasizes shared language, maturity stages, common characteristics and capability domains aligned with contemporary guidance for person-centered, team-based, digitally enabled and accountable primary care. Learners use foundational examples to recognize strengths, gaps and practical next steps. The course does not teach learners how to conduct a full maturity assessment, design implementation workflows or build a full transformation roadmap.

What You Will Learn

By the end of the course, participants will be able to:

• Define primary care maturity stages, common characteristics and capability domains.
• Explain how maturity progression connects to outcomes, patient and care team experience, cost and value-based care performance.
• Recognize foundational primary care capabilities related to access, staffing, documentation, team roles, care coordination, basic data use and consistent workflows..
• Use a simple maturity rubric to identify current-state strengths, unclear areas and gaps.
• Prioritize foundational improvement initiatives and draft a brief 6–18 month direction for next steps while recognizing that a full transformation roadmap is addressed in more advanced learning.

Who Should Attend

• Primary Care Leaders, administrators and practice teams new to Primary Care Advancement.
• Quality, Population health, care management, finance and operations staff supporting value-based care performance.
• Consultants, coaches and implementation teams supporting primary care organizations.

Continuing Education

This  course grants 1.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.
This is a non AMA PRA Category 1 Credit^TM, ANA CNE, ACPE activity.

* Please note – You must attend the entire program to be eligible for total number of contact hours.

DISCLOSURE OF RELEVANT FINANCIAL RELATIONSHIPS

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:

Planning Committee Member:

Crissy Crittenden: None
Jeff Sitko: None
Faith Jasso: None
Bri Clifford: None
Amy Awate: None
Kelly Cavin: None

This program was developed in part by NCQA staff.

This program received no commercial support.