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Self-paced Expires: December 31, 2025 Sustaining and improving performance between NCQA surveys helps health care organizations by reducing rework, preventing timeline bottlenecks and controlling staff burnout.
Self Paced Expires: June 30, 2025 This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.
The Culturally & Linguistically Appropriate Services (CLAS) mini-series includes 3 courses focused on ensuring an organization improves care and services for all individuals served.
Self Paced Expires: March 31, 2025 The Diabetes Recognition Program recognizes clinicians who use evidence-based measures to provide quality care to their patients with diabetes.
Self Paced Expires: September 13, 2025 This session discusses the often-overlooked availability and use of lab data to target and support improvements in health care delivery, and reduce costs, while optimizing performance in the PCMH model of care.
Self Paced Expires: April 3, 2027 The training will provide best practices as well as examples of how to develop a SMART person-centered outcome goal from a value. You will learn to how to use patient-reported outcome measures (PROMs) to identify and track person-centered outcome goals in behavioral health settings.
Self Paced Expires: April 3, 2027 In this training you will learn how to have a values discussion to identify what matters most to an individual and translate what matters most into a SMART goal that can be measured and tracked overtime.
Self Paced Expires: April 1, 2027 The training will provide best practices as well as examples of how to develop a SMART person-centered outcome goal from a value and you will learn how to use goal attainment scaling to document and track a person-centered outcome goal in a behavioral health setting.
Self Paced Expires: April 3,2027 In this training you will learn how to have a values discussion to identify what matters most to an individual and translate what matters most into a SMART goal that can be measured and tracked overtime.
Self Paced Expires: November 14, 2025
Self Paced Expires: March 13, 2026
Self Paced Expires: November 16, 2024 Blue Cross Blue Shield of Massachusetts became the first health plan in Massachusetts to announce it will incorporate equity measures — differences in the quality of care across racial and ethnic groups.
Self Paced Expires: November 16, 2024 In September 2021, Blue Cross Blue Shield of Massachusetts (Blue Cross) began to publicly share its analyses on racial and ethnic inequities in health care experienced by members, and became the first health plan in the nation to announce it will incorporate equity measures—differences in the quality of care across racial and ethnic groups—into its contracts and payment programs with clinicians who care for Blue Cross members.
Self-paced Expires: December 31, 2025 This training will provide a standard-by-standard review of the requirements of NCQA's Certified Community Behavior Health Clinics.
Self-paced Expires: March 28, 2027 There is broad agreement that individuals’ priorities and health goals should guide their care. However, existing quality measures do not effectively evaluate what is most important to individuals, particularly older adults with multiple chronic conditions, serious illness or frailty.
Live Webinar Series The Health Equity Education Series is designed to empower NCQA accreditation customers to take action in their health equity journey, as they build infrastructure to sustain health equity initiatives beyond Accreditation recognition.
Short description: Self Paced Expires: December 11, 2026 The Health Equity Education Series is designed to empower NCQA accreditation customers to take action in their health equity journey, as they build infrastructure to sustain health equity initiatives beyond Accreditation recognition.
Self Paced Expires: August 14, 2025 In this training, you will learn to how to use goal attainment scaling to identify, track and measure SMART goals.
Self Paced Expires: March 13, 2026 Goal attainment scaling is a tool designed to help create goals that are both relevant to the individual and measurable as quality metric.
Self Paced Expires: March 13, 2026 In this training, you will learn to how to use PROMs to identify and track person-centered outcome goals in primary care and long-term services and supports settings.
Self Paced Expires: March 13, 2026 In this training, you will learn to how to use PROMs to identify and track person-centered outcome goals in a behavioral health setting.
Self Paced Expires: June 30, 2025 Dr. Sharon Tsay, Medical Officer at the Centers for Disease Control and Prevention, will discuss current research and findings in the field of antibiotic stewardship. She will talk specifically about how the COVID-19 pandemic and recent telehealth trends may be impacting antibiotic prescribing.
Self Paced Expires: June 30, 2025 This course will provide an overview of the new HEDIS antibiotic measure and highlight its use in the field.
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