About this Self-paced Training

NCQA Behavioral Health Accreditation: A Comprehensive Guide Through the Standards

Behavioral health care plays a key role in care that incorporates behavioral, medical, and social risk factors. As the need for behavioral health care grows, so does the need to evaluate the value and quality of organizations that manage the provision of this care. NCQA’s Behavioral Healthcare Accreditation (formerly MBHO Accreditation) provides a powerful way to demonstrate your value as behavioral health organization to health plans, employers, regulators and consumers and your commitment to following evidence-based practices to ensure high quality care. NCQA Behavioral Healthcare Accreditation guides organizations in adopting best practices to ensure high quality care, access, and consumer protection.  

Throughout this training, NCQA will review requirements for the NCQA Behavioral Healthcare Accreditation. Through these sessions, faculty provide insight into NCQA’s survey requirements and how to navigate the standards. 

Key Topics 

• Network Management 
• Population Health Management 
• Utilization Management 
• Quality Improvement 
• Member Experience

The purpose of this course is to support the planning and sustainability of performance excellence by providing participants with practical guidance for navigating Behavioral Health Accreditation standards. To optimize the learning experience, each participant is afforded the following resources: 

• Presentation slides.  
• Self-paced recording and unlimited access until expiration. 
• Scenarios for applied learning. 
• NCQA Subject Matter Expert's perspective of the standards. 
• CE credits for physicians and nurses. 

What You Will Learn

• Understand and interpret the intent of NCQA Behavioral Health Accreditation standards. 
• Describe relationships and themes across standard categories. 
• Recognize requirement implications for members/patients, staff, and other stakeholders. 
• Define opportunities for improved quality performance measurement. 

Who Should Attend

Anyone who works with behavioral health organizations, including:  

• Practitioners, clinicians, and staff who provide behavioral health services 
• Community Mental Health Clinical (CMHC) staff. 
• Licensed Clinical Social Workers (LCSW). 
• Purchasers of behavioral health services such as health plan and state Medicaid agency staff 
• Staff involved in the preparation for Behavioral Health Accreditation Survey. 

Anyone who works with behavioral health organizations, including: 

• Practitioners, clinicians, and staff who provide behavioral health services

•Community Mental Health Clinical (CMHC) staff.

• Licensed Clinical Social Workers (LCSW).

 • Purchasers of behavioral health services such as health plan and state Medicaid agency staff.

• Staff involved in the preparation for Behavioral Health Accreditation Survey.    

Faculty

Maria Diaz, MPH, Program Content Engineer, NCQA

Continuing Education

In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC) to provide Interprofessional Continuing Education for the healthcare team.  

This activity was planned by and for the healthcare team, and learners will receive 0 Interprofessional Continuing Education (IPCE) credit for learning and change.  

This educational activity is approved for: 3 AMA PRA Category 1 Credit^TM. This educational activity is approved for 3 nursing contact hours.* 

This course grants 3 optional Continuing Education Unit (CEU) points for PCMH Certified Content Experts.   

* Please note – You must attend the entire program to be eligible for total number of contact hours.   

Disclosure of Relevant Financial Relationships 

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations. 

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship. 

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation. 

Relevant financial relationships exist with the following companies/organizations: 

Faculty: 

Maria Diaz: None 

Additional Planning Committee Member: 

Felicia Khaalid: None 

Jeni Soucie: None 

This program was developed in part by NCQA staff. 

This program received no commercial support.