About this Course

Population Health 101: Foundations of Gap-in-Care Closure

Gap-in-care closure starts with individual needs, but it can also help organizations see what is happening across a larger population. This 101-level course introduces the foundations of care gap identification and closure, then shows how individual gaps can be grouped and analyzed to reveal population-level trends, risks, disparities, and improvement opportunities.Learners will explore common examples of care gaps, such as overdue screenings, chronic condition monitoring, follow-up visits, and documentation gaps. They will also examine the critical pieces of a population health program, including a defined population, reliable data, prioritized gaps, clear workflows, care team roles, patient engagement strategies, an equity lens, and ongoing measurement and improvement.

What You Will Learn

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

Who Should Attend

This course is designed for both newcomers and experienced HEDIS professionals, including: 

• Health care professional
• Consultant
• Health care decision maker
• Health plan
• Health system
• Hospital
• Population health organization
• Wellness organization leverages in federal, state, employer

Author

Allison Lance

Allison Lance, Senior Program Manager in Customer Education brings over 20 years of experience across the health care ecosystem, from payers to health IT to care delivery. Her expertise ranges from market strategy and population health to quality improvement and interoperability. Prior to her role at NCQA, she worked in market intelligence at one of the world’s leading Electronic Health Record (EHR) platforms and has experience from several health plans. During her time at NCQA, she built the Digital Hub and Community, which is a dynamic coalition of health quality measurement professionals, as well as leads development of the organization’s strategic plan for digital advancement. These resources help provide visibility to the roadmap for digitalizing health quality measures to be in alignment with CMS and Interoperability Standards. 

Allison holds a Master's in health care administration (MHA) from the University of Maryland and a bachelor's in human resources management from Missouri State University.

Continuing Education

This is a non AMA PRA Category 1 Credit^TM, ANA CNE, ACPE activity.
Certificate of Participation awarded

Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

 Planning Committee Members:
Allison Lance with the input and review of the Subject Matter Experts (SMEs)