About this Webinar Training

The Health Equity Education Series  

The Health Equity Education Series is designed to empower NCQA accreditation customers to take action in their health equity journey, as they build infrastructure to sustain health equity initiatives beyond Accreditation recognition. The series provides topics that supports health equity and improve quality of care, while advancing health equity integration. 

There are 7 courses included focused on how an organization defines their strategy to build equity capacity and competencies. 

1. Effective Strategies to Engage Patients and Communities in Care: A Person-Centered Approach to Data Collection
   
2. Advancing Health Equity Readiness Through Leadership Engagement, Education and Financial Models
3. Building Health Equity Readiness Through Mobilization of Resources and Community Engagement
4. Integrating Change Management and Performance Improvement Into Your Organization's Health Equity Strategy
5. Building a Sustainable Staffing Model to Support Diverse Populations
6. Implementing a Clinical-Community Based Care Model to Support Specialty-Based Needs
7. Designing Multi-Cultural Resources and Tools to Engage Members and Communities

Topics cover how to define roles and responsibilities, uncovering the population that organizations serve, and the systems that must be set in place that are either undefined, weak or virtual non-existent.

Each course is presented by nationally recognized experts and leaders in healthcare and community-based organizations to substantiate the learning experience and outcomes. 

What You Will Learn

After completing this learning path, participants will have an understanding of:

• Recognize race, ethnicity, sexual orientation, gender identity, income, and language as part of registration and patient interaction.
• Increase competency in completion of race, ethnicity, language (REL), sexual orientation or gender identity (SOGI), and income at patient check-in.
• Increase comfort and capacity for front desk interactions when asking REL, SOGI, and income questions, by learning to ask questions of sexually diverse and gender diverse patients, effectively and compassionately.
• Understand the health implications of invisibility on SOGI diverse patients.
• Overview of current-state recruiting and hiring gaps, with clear solutions for promoting diversity in recruitment and retention.
• Describe how to identify inclusive, equitable, diverse and cultural humility gaps, with the strategies and tools to develop effective training and interventions for staff, leadership, committees or governance bodies.
• Outline how to deliver highly impactful training to all employees on culturally and linguistically appropriate practices, reducing bias or promoting inclusion.
• Outline how to write an overall objective statement describing a culturally and linguistically diverse population.
  Discuss strategies to repeatedly engage members of the culturally diverse community.
• Demonstrate how to Develop and continually measure SMART goals in the improvement of CLAS integration.

Who Should Attend

• Health plans
• Health systems
• Hospitals
• Managed behavioral healthcare organizations
• Population health organizations
• Wellness organizations leveragers are the federal government, states and employers

Faculty

• Vanessa Guzman, ME, MS, CEO, SmartRise Health
• Katie Acker, MPH, Health Equity Program Director, Fallon Health
• Sonia Frazier, SmartRise Health
• Whitney Haggerson, Vice President of Health Equity & Medicaid, Providence Health and Services
• Maris Harmon, SmartRise Health
• Queen Hatcher-Johnson, Gender Inclusive Program Manager, Positive Impact Health Centers
• Jillian Rose, PhD, MPH, LCSW, Vice President, Chief Health Equity Officer, Hospital for Special Surgery 
• Abner Mason, Chief Strategy & Transformation Officer, SameSky Health
• Kayla Salazar, Director of Health Equity & Quality, Community Health Plan of Washington
• Ron Wyatt, MD, Founder and CEO, Advancing Health Equity

Continuing Education

In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC) to provide Interprofessional Continuing Education for the healthcare team. 

This educational activity is approved for: 7.5 AMA PRA Category 1 Credit^TM.

This educational activity is approved for 7.5 nursing contact hours.*

This live course grants 14.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  

* Please note – You must attend the entire program to be eligible for total number of contact hours.

Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:

Faculty:
Vanessa Guzman: 
Katie Acker: 
Sonia Frazier: 
Whitney Haggerson: 
Maris Harmon: 
Queen Hatcher-Johnson: 
Jillian Rose: 
Abner Mason: 
Kayla Salazar: 
Ron Wyatt: 

Additional Planning Committee Members:
Crissy Crittenden: