About this Webinar Training

Quality Compass Insight Series

The Quality Compass Insights Series is a three-part live webinar series designed to help current and prospective Quality Compass users move from understanding data to applying it with confidence. Across the series, NCQA experts will guide participants through the full progression of data-informed decision-making: interpreting Quality Compass results, evaluating trends and benchmark performance, and translating insights into meaningful action.

Participants will learn how to read and interpret complex results, understand year-over-year performance changes, recognize meaningful shifts in the data, and use benchmarking insights to identify opportunities and support quality improvement discussions. The series also highlights practical considerations such as risk-adjusted measures, observed-to-expected ratios, trend breaks, stratified race and ethnicity data, ECDS transitions, and real-world use cases across health plans, providers, health systems, states and other organizations.

Ideal for quality, analytics, HEDIS, compliance, reporting, strategy and quality improvement professionals, this series provides practical guidance for using Quality Compass data more effectively. Whether participants are strengthening their interpretation skills, comparing performance over time, or looking for ways to turn insights into action, the series offers a structured path for making Quality Compass data more meaningful, actionable and decision-ready.

What You Will Learn

By the end of this series, learners will be able to:

• Interpret Quality Compass results, including risk-adjusted measures, observed and expected results, observed-to-expected ratios, benchmarks and stratified race and ethnicity data.
• Evaluate year-over-year performance changes, trend breaks and meaningful shifts in results to support more accurate data interpretation.
•  Apply Quality Compass insights to identify performance gaps, compare results across relevant benchmarks and support quality improvement, prioritization and decision-making discussions.

Who Should Attend

• Health care professional
• Health care decision maker
• Consultant
• Health system
• Hospital
• Population health organizations
• Wellness organizations leveragers are the federal government, states and employers

Faculty

• Danielle Rainis, Senior Research Associate, NCQA
• Lauren Campbell, Applied Research Scientist, Chronic Conditions, NCQA
• Madison Yaniz, Assistant Director, Information Products, NCQA
• Priya Desai, Curstromer Engagement Analyst, NCQA
• Shawn Trivette, Data Scientist II, NCQA

Continuing Education

This is a non-accredited activity.

Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:

Faculty:

Danielle Rainis: 

Lauren Campbell: 

Madison Yaniz: 

Priya Desai: 

Shawn Trivette: 

Additional Planning Committee Members:
Allison Lance: None