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Behavioral Health Care: Organizing for a Value-Based Landscape


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Self Paced
Expired: December 31, 2025

This CCE Quarterly webinar is gear towards PCMH practices, Certified Content Experts, Community Behavioral Health Clinics or anyone interested in behavioral health integration strategies to improve quality of care.

About this Webinar Training

Behavioral Health Care: Organizing for a Value-Based Landscape

Primary care practices, patient centered medical homes (PCMH) and community behavioral health clinics are frontline responders that play an important role in the treatment and coordination of care for mental and behavioral health conditions and substance use disorders (SUD). Join our October 16 webinar, Behavioral Health Care: Organizing for a Value-Based Landscape, for a 90-minute discussion on the pressing issues of access, quality of care and cost. 

Behavioral conditions are a critical health care challenge: They represent a leading cause of disease burden, surpassing both cardiovascular disease and cancer in the United States. Nearly 1 in 5 adults has a diagnosed mental health condition, and 1 in 12 individuals over the age of 12 lives with an SUD. Despite these staggering statistics, the treatment of behavioral conditions has historically been deprioritized and underfunded. The COVID-19 pandemic drove an urgent need for behavioral health services—which led to increased demand, workforce shortages and long wait times for care. More than ever, integrating behavioral and physical care is essential to improve outcomes and manage costs. That’s why behavioral health is a top priority for NCQA in 2024.

To learn more about the programs and resources NCQA can offer primary, specialty and health center providers, join NCQA and Kristin David, PsyD, Executive Director, Foundation of Integrated Care Rhode Island, for an exploration into how primary care practices, PCMHs, and community behavioral health clinics can successfully integrate behavioral health services into their care models to drive better health outcomes. Our expert faculty will explore key strategies and real-world examples to help providers position themselves in the expanding value-based care environment.

    What You Will Learn

    Key takeaways from this webinar include:

    • Challenges and Opportunities. Understand the barriers to behavioral health integration and uncover opportunities for improvement.
    • Change Management Strategies. Learn how to implement behavioral care changes using the Plan-Do-Study-Act (PDSA) model.
    • Case Studies. Discover best practices from organizations that have successfully prepared for NCQA’s Integrated Behavioral Health Distinction through the Rhode Island Care Transformation Collaborative and value-based care environments.
    • Leverage NCQA Programs. Learn how PCMH providers and Certified Content Experts (CCE) can use NCQA frameworks, standards and resources to achieve better outcomes to align with payer and community priorities.

    Who Should Attend

    This webinar is designed for health care professionals, including primary care providers, behavioral health specialists, care coordinators, practice managers, CCEs and those working in PCMHs or community behavioral health centers.

    Faculty

    Kristin David

    Kristin David, Psy.D.
    Licensed Clinical Psychologist
    Practice Facilitator/Coach
    Executive Director
    Foundation for Integrated Care Rhode Island

    Dr. Kristin David is the Executive Director at the Foundation for Integrated Care in Rhode Island. She is an independently licensed clinical psychologist with a post-doctoral degree from Brown University. She received her Doctorate from Nova South Eastern University.  Dr. David designs integrated care models within the practice setting including building the IBH registry, warm hand off work flows, practice team meetings Identifying and engaging with external partners to meet the needs of patients with serious behavioral health conditions. She is an experienced integrated behavioral specialist with a passion for developing systems in which behavioral healthcare is accessible. She specializes in practice facilitation, professional coaching and provider burnout.

     

    Paula Parker

    Paulla Parker (she/her), MPH, PCMH CCE
    Program Manager, PCMH, PCSP DBHI and Prevalidation
    National Committee for Quality Assurance (NCQA)

    Paulla received her Master of Public Health from GW School of Public Health. She is an established leader in the recognition space with 15+ years of experience managing projects, programs, and operations by defining business needs and embracing new technology to drive initiatives forward.  She defines business needs and implements PCMH/patient-centered specialty practice, (PCSP), Distinction in Behavioral Health Integration (DBHI) products, services, and new technologies by following standard processes, creating internal resources, and leveraging external resources. Also, serves as primary representative for staff education on products.


    Ryan Palugod
    Ryan Palugod
    Senior Manager, Recognition Programs
    National Committee for Quality Assurance (NCQA)

    Ryan L. Palugod is a senior manager in the Patient Centered Medical Homes program at the National Committee for Quality Assurance (NCQA). Prior to joining NCQA in 2008, he served as a research assistant on projects which include the consequences of uninsurance and preventing medication errors. Ryan has a strong interest in public health initiatives that targets children, young adults, and underserved communities. Ryan earned his bachelor’s degree in health care management from Towson University and his master’s degree in public administration with a focus on health policy from George Mason University. During his spare time, he enjoys spending time with family, working out, and learning new skills. His latest endeavor is taking piano lessons.


    Noah Hammas
    Noah Hammes
    Manager, Recognition Policy
    National Committee for Quality Assurance (NCQA)

    Noah is a manager of recognition policy within NCQA's Product and Customer Operations department, where he acts as a subject matter expert on behavioral health recognition programs as well as a certified content expert for NCQA's Patient-Centered Medical Home recognition program. Noah Hammes has several years of experience in the behavioral health and healthcare federal and state policy spaces, as well as a background in behavioral health and public health program development and evaluation. Noah received his BA from the University of Rochester and his MPH from UNC Chapel Hill.

    Continuing Education

    This live course grants 2.0 required Continuing Education Unit (CEU) points for PCMH Certified Content Experts.

    This is a non AMA PRA Category 1 CreditTM, ANA CNE, ACPE activity.

    * Please note – You must attend the entire program to be eligible for total number of contact hours.

    Disclosure of Relevant Financial Relationships

    The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

    For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

    Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

    Relevant financial relationships exist with the following companies/organizations:

    Faculty:
    Kristen David: None
    Paulla Parker: None
    Ryan Palugod: None
    Noah Hammes: None

    Additional Planning Committee Members:
    Tammy Donnelly: None

    Here is the course outline:

    1. Resources

    2. Recording

    3. Evaluation

    4. Attestation

    Completion

    The following certificates are awarded when the course is completed:

    CCE Required Certificate
    Certificate of Attendance
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