Dear Valued Customer,

We applaud your commitment to continued quality and accountability for your health plan. Over 80% of all insured Americans are in a plan accredited by NCQA. We recognize that it is no small task to support the care of your members, while maintaining or lowering costs, and meeting all government and purchaser requirements.

By earning your NCQA Accreditation, your health plan can:

• Align: satisfy state requirements and highlight areas of importance to employers
• Improve: provide a framework for improving outcomes, closing gaps in care and managing risk
• Protect: the requirements provide guidelines to help ensure that consumers' rights are safeguarded
• Thrive: improve access and member connections, care coordination, and availability of health resources

To show our commitment to you, enhance your NCQA experience and increase efficiency during your journey, we have created the Behavioral Health Accreditation Survey Readiness Package. The materials included will help you better prepare for Behavioral Health Accreditation requirements, prepare for survey success, and access additional resources and education that will help your organization along the way. The readiness package provides for a streamlined journey by combining these helpful resources into one package, eliminating the need for a la carte purchases.

The readiness package includes:

1. Targeted and Self-Paced Education - 2 seats in 2 courses
• NCQA Behavioral Health Accreditation: A Comprehensive Guide
• BHA: Deep Dive
• BHA Overview Webinar

       2. Standards and Guidelines for relevant Standards Year (2 - 4 users)

       3. Policy Fact Sheets for quick reference on more frequently changing standards such as Quality Improvement, Utilization Management and Credentialing

       4. Guidelines for Successful Survey Tip Sheet

       5. Town Halls access to live Q&A with NCQA experts (up to 4x/year)

       6.Interactive Review Tool (IRT) Access (optional for New Customers)

We look forward to working with you every step of the way on your accreditation journey!

Additional Questions? Reach out to us at My NCQA - Login.

Best wishes on your journey!

The NCQA Team