About this Discussion

2025 PCMH Office Hours

As an organization committed to advancing quality improvement and the patient-centered medical home model of care, NCQA invites you to a special PCMH Office Hours session that will foster a deeper understanding of program requirements, answer your immediate questions and help you clarify challenging criteria. 

Join NCQA PCMH program operations staff and leaders, Recognized practices and PCMH Certified Content Experts for 2025 PCMH Office Hours.
In addition to answering your questions, we’ll discuss these topics and others:
•    Custom measures.
•    Quality improvement.
•    Care management.
•    Corrective action plans.

We encourage you to complete the pre-assessment questionnaire and come prepared with questions!

What You Will Learn

PCMH Office Hours will:
•    Clarify open questions about PCMH Recognition program requirements and key concepts.
•    Describe common misconceptions associated with Annual Reporting 2025 requirements.
•    Let participants provide feedback to Recognition program staff to inform program evolution.

Who Should Attend

    Health care professionals
    Health care decision maker
    Consultant
    Health Plan
    Health systems
    Hospitals
    Managed behavioral healthcare organizations
    Population health organizations
    Wellness organizations
    Leveragers are the federal government, states and employers 

Faculty

Victoria L. Beecher, MSM
 

Vicki is an Assistant Director with NCQA’s Recognition Programs and has been with NCQA since 2011.  In her role, Vicki leads a team of managers & representatives that assist customers seeking Physician Recognition in Patient-Centered Medical Home, Patient-Centered Specialty Practice and Diabetes Recognition. She is a PCMH Certified Content Expert.

 Vicki attended Warner University in Lake Wales, Florida for her undergraduate and graduate work, and earned a Master of Science in Management.

 Prior to joining NCQA, Vicki worked with a large out-patient medical group in Melbourne, FL as the Director of Quality Initiatives. Vicki also served in the United States Air Force in Health Services Management for 8 years.  While in the military, Vicki earned the distinction of the Air Force Airman of the Year for the Health Services Management career field.

Continuing Education

This course grants 1.0  required Continuing Education Unit (CEU) points for PCMH Certified Content Experts.

This is a non AMA PRA Category 1 Credit^TM, ANA CNE, ACPE activity.

• Please note – You must attend the entire program to be eligible for total number of contact hours.
  
  

DISCLOSURE OF RELEVANT FINANCIAL RELATIONSHIPS

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:

Faculty:

Victoria Beecher: None

Additional Planning Committee Member:

Tammy Donnelly: None
Crissy Crittenden: None

This program was developed in part by NCQA staff.

This program received no commercial support.