Thanks to support from the Health Resources and Services Administration (HRSA), the National Committee for Quality Assurance (NCQA) is pleased to provide this virtual training around Patient-Centered Medical Home Recognition for HRSA Region 2. This virtual training is hosted by the New York PCA and will consist of two courses:

NCQA’s Introduction to PCMH Program: Foundational Concepts of the Medical Home
NCQA’s Advanced PCMH Program: Mastering the Medical Home Transformation

Training will be provided through a series of on-demand (recorded) lectures interspersed with live webinars for Q&A, polling, content review, and engagement with the training faculty. The required on-demand modules should be reviewed prior to each scheduled webinar session.

NCQA will provide the same continuing medical education credit and PCMH Certified Content Expert (CCE) maintenance of certification credit normally provided when this training is delivered as in-person seminars. Additionally, learners who complete both sessions will become eligible to sit for the CCE exam.

This training will include both on-demand (recorded) content and live webinars.

 

Introduction to PCMH Program: Foundational Concepts of the Medical Home – Virtual Agenda

Live Webinar Date	Live Webinar Time	Recordings Covered	Activities Reviewed	Live Activities
Session 1   Tuesday  7/16/2024	12:00 pm - 12:45 pm ET	·         Background and Key PCMH Program Components ·         Commit, Transform and Succeed Processes		Scoring: Fact or Fiction
Session 2   Thursday 7/18/2024	12:00 pm- 1:30 pm ET	·         Team-Based Care and Practice Organization (TC) ·         Knowing and Managing Your Patients (KM)	TC Activity KM Activity
Session 3   Tuesday 7/23/2024	12:00 pm - 1:30 pm ET	·         Patient-Centered Access and Continuity (AC) ·         Care Management and Support (CM)	AC Activity CM Activity
Session 4   Thursday 7/25/2024	12:00 pm - 2:00 pm ET	·         Care Coordination and Care Transitions (CC) ·         Performance Measurement and Quality Improvement (QI)	CC Activity QI Activity	Q-PASS Demonstration

 

Advanced PCMH Program: Mastering the Medical Home Transformation – Virtual Agenda

Live Webinar Date	Live Webinar Time	Recordings Covered	Activities Reviewed	Live Activities
Session 1   Tuesday 7/30/2024	12:00 pm - 1:30 pm ET	·         Advanced and Special Topics ·         Elective Credit Introduction	Elective Credits – AC, KM and CC Concepts
Session 2   Thursday 8/01/2024	12:00 pm - 1:00 pm ET	·         Elective Credit Wrap-Up ·         Team-Based Care and Practice Organization (TC) and Care Management and Support (CM) Activity Intro	TC Activity CM Activity	Polling TC Activity Responses
Session 3 Tuesday 8/06/2024	12:00 pm - 1:30 pm ET	·         Building a QI Program ·         What is Evidence (and how to provide it) ·         The Role of the PCMH CCE ·         How to Become A PCMH CCE ·         Top 10 Takeaways	QI Activity Evidence Drill Down

 

About this Webinar Training

NCQA’s Introduction to PCMH Program: Foundational Concepts of the Medical Home

This program is an in-depth guide to NCQA Patient-Centered Medical Home (PCMH) requirements and the process for achieving PCMH Recognition. The Medical Home model emphasizes a practice-wide commitment to transformation by demonstrating key features such as population health management, care coordination and continuous quality improvement.

NCQA requirements are positioned to help clinicians qualify for the Merit-Based Incentive Performance System (MIPS) Improvement Activities and supports meeting the other MIPS categories under MACRA.

What You Will Learn

At the conclusion of the program, participants will have the knowledge they need to:

• Explain the core attributes of patient-centered medical homes.
• Understand required evidence and best methods for presenting it to NCQA.
• Know the distinct roles of the NCQA Representative, Evaluator and PCMH CCE. 
• Identify criteria relevant to different practice types to establish a pathway towards Recognition.
• Outline the important features and functions of the Q-PASS system.

Faculty

William F. Tulloch, MA, PCMH CCE

Bill is NCQA’s Director in the Quality Solutions Group and has been with NCQA since 1997.  In his role, Bill manages the operations of several government contracts aimed at promoting the Medical Home concepts and works with large health systems that are Recognized or seeking Recognition by NCQA. Bill is a PCMH Certified Content Expert with NCQA.

Prior to this position, Bill was the Director of Customer Resources, providing educational assistance to organizations seeking to improve the quality of care and service they provided. Bill was also previously Director of the Privacy Certification for Business Associates (PCBA) program, a joint offering of NCQA and the Joint Commission on Accreditation of Healthcare Organizations. Bill helped develop both the PCBA and other new assessment programs in the health care field and improving existing NCQA products as part of the Product Development team. Earlier in his tenure at NCQA Bill served as a Senior Accreditation Manager participating in and coordinating surveys for the MCO, CVO, and MBHO programs.  In addition to his other work, Bill has been a frequent faculty member for educational presentations for NCQA, and is a member of the internal team that developed and maintains the Interactive Survey System. 

 

Jennifer Anglin, MS, CHES, PCMH CCE

Jennifer Anglin is a Policy Manger of Recognition Policy at NCQA. Her responsibilities include creation and maintenance of PCMH resources and providing support to practices going through transformation or annual review. Prior to NCQA, Jennifer worked for Purdue University by assisting practices throughout the state of Indiana on quality improvement and research projects as well as supporting them to meet Medicaid’s Promoting Interoperability program and Medicare’s MIPS program. Jennifer’s professional interests include health policy, research, and education. She has a particular interest in social determinants of health and the behavioral health aspect of Patient-Centered Medical Homes.  

Jennifer holds a BA in secondary education from Valparaiso University and a master’s degree in health science from Indiana State University. Jennifer is a Certified Health Education Specialist and has been a NCQA Patient-Centered Medical Home Certified Content Expert (PCMH CCE) since 2013.

 

Jess Tomko, PCMH CCE

Jess earned her B.S. from George Mason University and has been an NCQA Patient-Centered Medical Home Certified Content Expert (PCMH CCE) since 2023.

Continuing Education

Introduction to PCMH

In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC) to provide Interprofessional Continuing Education for the healthcare team.  

This activity was planned by and for the healthcare team, and learners will receive 8.0 Interprofessional Continuing Education (IPCE) credit for learning and change.  
 
This educational activity is approved for a maximum of 1.0 AMA PRA Category 1 Credit™, 8.0 nursing contact hours and 8.0 ACPE contact hours. 

The assigned universal program number: JA0004597-0000-24-010-L04-P . Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit. 

This live webinar grants 8.0 "Other CCE Continuing Education" points for PCMH Certified Content Experts.

* Please note – You must attend the entire program to be eligible for total number of contact hours. 

NABP CREDIT REPORTING 
If you are a pharmacist completing a course offering CPE credits, please notify NCQA through ncqa.org within 14 calendar days that you have completed a CPE course. You must provide the title of the course, your NABP identification number and your DOB (month/date) within the notification to NCQA. We also recommend you update your education.ncqa.org profile with your NABP identification number.  

 

Advanced PCMH

In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC) to provide Interprofessional Continuing Education for the healthcare team.  

This activity was planned by and for the healthcare team, and learners will receive 3.5 Interprofessional Continuing Education (IPCE) credit for learning and change.  
 
This educational activity is approved for a maximum of 3.5 AMA PRA Category 1 Credit™, 3.5 nursing contact hours and 3.5 ACPE contact hours. 

The assigned universal program number: JA0004597-0000-24-011-L04-P Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit. 

This live webinar grants 6.0 "Other CCE Continuing Education" points for PCMH Certified Content Experts.

* Please note – You must attend the entire program to be eligible for total number of contact hours. 

NABP CREDIT REPORTING 
If you are a pharmacist completing a course offering CPE credits, please notify NCQA through ncqa.org within 14 calendar days that you have completed a CPE course. You must provide the title of the course, your NABP identification number and your DOB (month/date) within the notification to NCQA. We also recommend you update your education.ncqa.org profile with your NABP identification number.   

Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations. For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship. Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation. Relevant financial relationships exist with the following companies/organizations:

Faculty:
William F. Tulloch: None
Jennifer Anglin:  None

Jess Tomko: None

Mona Hanson: None

Additional Planning Committee Member:
William F. Tulloch: None

This program was developed in part by NCQA staff.

This program received no commercial support.

* Please note – You must attend the entire program to be eligible for total number of contact hours.