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Taking a PCSP to a High Performing Network

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Self Paced
Expires March 1, 2024

During this webinar, we will share our ongoing innovation projects with the NCQA community, including telehealth, e-consult, referral review, result reporting and virtual waitlist.

About this Training

CCE Quarterly: Building with a Blueprint: Taking a Patient-Centered Specialty Practice from Medical Neighborhood to High Performing Network

Providence Heart Clinics (PHC), the largest cardiovascular practice in Oregon, was the first cardiology practice in the country to be NCQA recognized as a Patient Centered Specialty Practice. Over the last 10 years, PHC has used PCSP standards as the blueprint to build strong ties with patient centered medical homes (PCMH) in the virtual medical neighborhood, standardize workflows, and guide practice improvement. With 20 PCSP practice sites in Oregon, PHC has been well prepared for pandemic challenges during COVID-19. 

In 2022 PHC entered a new risk-bearing, value-based alternative payment contract with 63 organizations in Oregon, forming a High Performing Network (HPN). Using PCSP as a blueprint, PHC is leading specialty care transformation across the HPN to deliver high value cardiovascular care. 

During this webinar, we will share our ongoing innovation projects with the NCQA community, including telehealth, e-consult, referral review, result reporting and virtual waitlist. These non-encounter-based care models, previously not supported by fee-for-service payment models, aim to reduce unnecessary encounters, accelerate appropriate care and enhance patient experience.

What You Will Learn

  •     Leverage NCQA’s standards as a blueprint for relationships and workflows, connecting specialists with primary care in the medical neighborhood.  
  •     Design and implement digital care strategies to reduce unnecessary encounters, accelerate appropriate care and enhance the patient experience.
  •     Outline how to disrupt organizational silos to deliver care that trends toward establishing a physician-led, high-performing network.

Related Content:
NCQA Health Innovation Summit, October 23-25, 2023
Gaylord Palms Resort and Convention Center
Orlando, Florida

Who Should Attend

  • CCE's
  • Consultants
  • Primary Care Teams
  • Practice Managers
  • Health Plans
  • Physicians
  • Nurses
  • PAs


Xiaoyan Huang, MD, MHCM, FACC

Xiaoyan Huang, MD, MHCM, FACC is the Chief of Clinical Cardiology at Providence Heart Institute, Portland, Oregon, where she leads clinical operations and care transformation for advanced heart failure, electrophysiology, general cardiology and interventional cardiology subspecialties. She is the immediate-past President of Medical Staff at Providence Milwaukie Hospital.


Danielle Christensen, BS

Danielle Christensen, MBA candidate in 2023, is Clinical Program Manager at the Providence Heart Institute in Oregon. She has more than 7 years of experience in the health care industry, in both ambulatory and acute care settings, with particular expertise in project management, group facilitation, business development and strategy, planning, change management, and Epic electronic medical records. Ms. Christensen is a candidate for a master of business administration degree and has a Bachelor of Science degree in Organizational Communication from University of Portland.


Fatin Yousufzai, MSHP

Fatin Yousufzai is a Manager of Recognition Policy at NCQA. Her responsibilities include the creation and maintenance of PCMH resources and providing support to practices going through transformation or annual review. Prior to becoming a manager in Recognition Policy, Fatin was a Policy Analyst on the Performance Measurement team at NCQA, where she supported HEDIS measure development, maintained derivative HEDIS publications, and produced HEDIS Value Set Directories (VSDs).

This year she celebrates her 3rd year at NCQA. Fatin earned her B.S. in Health Sciences from Howard University and M.S. in Health Policy from George Mason University.

Continuing Education


In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC) to provide Interprofessional Continuing Education for the healthcare team. 

This activity was planned by and for the healthcare team, and learners will receive 1.0 Interprofessional Continuing Education (IPCE) credit for learning and change. 

This educational activity is approved for: 1.0 AMA PRA Category 1 CreditTM.

This educational activity is approved for 1.0 nursing contact hours.*

This live course grants 2.0 required Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  

* Please note – You must attend the entire program to be eligible for total number of contact hours.


Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:


Xiaoyan Huang: None
Danielle Christensen: None
Fatin Yousufzai: None

Additional Planning Committee Member:

Ashley Turner: None
Fatin Yousufzai: None

This program was developed in part by NCQA staff.

This program received no commercial support.


Here is the course outline:

1. Resources

2. Recording

3. Evaluation

4. Attestation


The following certificates are awarded when the course is completed:

Certificate of Attendance
Nursing Certificate
Physician Certificate
IPCE Certificate
CCE Required Certificate
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