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NCQA Health Equity Accreditation: A Deeper Dive

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Self Paced
Expires: August 15, 2024

Features a conversation with Tammy Macdonald who will share Elevance Health’s recent experience in bringing multiple Medicaid plans together through a national survey for Health Equity Accreditation. 

About this On Demand Training

 NCQA Health Equity Accreditation: A Deeper Dive

Features a conversation with Tammy Macdonald, MPH, Staff VP, Accreditation and Quality Programs at Elevance Health. Ms. Macdonald will share Elevance Health’s recent experience in bringing multiple Medicaid plans together through a national survey for Health Equity Accreditation. 

For organizations interested in learning more about the Health Equity Accreditation standards and guidelines, this is an opportunity to hear more about the program and its requirements and learn about upcoming changes for 2023 with NCQA resident experts and Elevance Health. 

What You Will Learn

At the conclusion of this course, participants will be able to:

  • Determine the best survey option for your organization. 
  • Outline the fundamentals of Health Equity Accreditation, including:  
    • Building an internal culture that supports your organization’s external health equity efforts. 
    • Collecting data on race, ethnicity, language, sexual orientation and gender identity. 
    • Identifying opportunities to reduce disparities and improve the cultural and linguistic appropriateness of services. 
  • Recognize the changes to the 2023 Health Equity Accreditation program.

Who Should Attend

  • Health plans
  • Health systems
  • Hospitals
  • Managed behavioral healthcare organizations
  • Population health organizations
  • Wellness organizations leveragers are the federal government, states and employers


Amelia Bedri, MSHA
Senior Program Content Engineer, Product Development

Amelia Bedri has been with the National Committee for Quality Assurance (NCQA) for over two years and is currently a Senior Program Content Engineer in Product Development. In this position, Ms. Bedri organizes the direction, structure and delivery of NCQA’s 11 Accreditation and Certification Standards and Guidelines, from concept to launch. Ms. Bedri has led the development cycle for NCQA’s Health Equity Accreditation programs and acts as the internal and external subject matter expert for the product.

Prior to joining NCQA, Ms. Bedri worked as the lead researcher for MedStar Health Corporation in Washington, DC, in the development of their community health needs assessment. Her experience in the health care industry ranges from a variety of settings including complex care delivery systems, managed care, home and community-based services and consulting for a life sciences start-up and state health department. Ms. Bedri earned an MS in Health Systems Administration from Georgetown University with summa cum laude.

Tammy Mcdonald, MPH
Staff VP, Accreditation and Quality Programs
Elevance Health

Tammy Macdonald is currently Staff VP, Accreditation and Quality Programs at Elevance Health (formerly Anthem Inc.). In this position, Ms. Macdonald has oversight of executive committees, health plan and specialty accreditations, administration and reporting of member and provider satisfaction surveys and member immunization outreach programs. She has managed Elevance Health’s Multicultural Health Care Distinctions and now Health Equity Accreditations.

Ms. Macdonald holds a Master of Public Health degree from the University of North Texas Health Science Center.

Continuing Education

This course grants 2.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  

  • Please note – You must attend the entire program to be eligible for total number of contact hours.


The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:

Amelia Bedri: None

Tammy McDonald: None

Additional Planning Committee Member:
Crissy Crittenden: None

This program was developed in part by NCQA staff.

This program received no commercial support.

Here is the course outline:

1. Resources

2. Recording

3. Evaluation

4. Attestation


The following certificates are awarded when the course is completed:

CCE Other Certificate
Certificate of Attendance
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