Taking Care of New York's Heart & Soul, Its People
Join us for a discussion with Karen Ignagni, EmblemHealth’s CEO, as she shares its companies’ commitment to meeting the needs of a diverse membership while navigating the epicenter of the pandemic.
Category
  • Patient-Centered Recognition Programs
  • Health Plan Accreditation
Format
  • On Demand
Credits
Successful Telehealth Implementation During and After COVID
Join our panel of NCQA faculty and clinicians as they share best practices on how to implement and fine-tune your telehealth platform to ensure delivery of patient-centered care—today, and in the future.
Category
  • Patient-Centered Recognition Programs
Format
  • On Demand
Credits
Results of the COVID-19 Stress Test of Primary Care
In this session, we’ll share what we’ve learned through these surveys and the unique challenges faced by primary care practices as they seek to provide access and comprehensive care while ensuring the safety of patients and staff—and the survival of their practice.  
Category
  • Patient-Centered Recognition Programs
Format
  • On Demand
Credits
Embracing Virtual Care: The Veterans Health Administration’s Rapid Acceleration of Telemental Health During the COVID-19 Response
Dr. Weaver will describe the VHA’s history and promotion of telemental health and how this facilitated a rapid scale-up during the initial COVID-19 response period.
Category
  • Patient-Centered Recognition Programs
  • Health Plan Accreditation
  • HEDIS
Format
  • On Demand
Credits
Quality Connections: Virtual Office Hours with NCQA Staff for Recognition - Session 3
NCQA staff for Recognition are available on Fridays to answer questions from Quality Innovation Series attendees about NCQA products. Sessions are unstructured.
Category
  • Patient-Centered Recognition Programs
Format
  • On Demand
Credits
Improving Health System Management of Hypertension, Cholesterol, Diabetes and Physician Quality Before and During COVID
Jessica Schappacher, a CCE consultant, will discuss a grant-funded collaboration with the Florida Department of Health’s Bureau of Chronic Disease Prevention and the University of Central Florida College of Medicine’s HealthARCH to improve the performance of Floridian health systems’ management of hypertension, high cholesterol and diabetes (including pre-diabetes), and improve physician quality of care through clinical processes, clinical quality measurement and implementation of evidence-based intervention referral systems.
Category
  • Patient-Centered Recognition Programs
Format
  • On Demand
Credits
Technology Hub: Demonstration of Q-PASS for NCQA Recognition Surveys - Session 1
Q-PASS is a web-based platform used to manage the survey process for NCQA Recognition. Organizations can access the standards, manage user access, complete NCQA agreements, schedule virtual check-ins and submit evidence for surveyor review. This demonstration is for professionals who are preparing for NCQA Recognition, leading the readiness evaluation team or teaching others about NCQA’s survey process.
Category
  • Patient-Centered Recognition Programs
Format
  • On Demand
Credits
Optimizing Patient Care During a Pandemic
This panel discussion will highlight the experiences of practices during the pandemic and the benefits of being a PCMH-Recognized practice during this time.
Category
  • Patient-Centered Recognition Programs
Format
  • On Demand
Credits
How the Patient-Clinician Relationship Will Help Us Survive the Pandemic
COVID has increased the sense of social and physical isolation in our society. Clinicians are experiencing tremendous strain as they adapt to a “new normal” that has magnified the flaws in the U.S. health care system, and patients are adapting to that system under strain in unprecedented ways. What would happen if patients and physicians came together virtually to (re)connect, talk openly about their experiences, support one another and find the silver lining that might show a better way forward?
Category
  • Patient-Centered Recognition Programs
  • Health Plan Accreditation
  • HEDIS
Format
  • On Demand
Credits
Targeted Digital and Telephonic messaging as effective support and engagement tools during the COVID-19 Pandemic
This presentation explores the critical importance of follow-up messages and/or virtual meetings with patients and their family members to care plan implementation, ongoing support and reevaluation.
Category
  • Patient-Centered Recognition Programs
Format
  • On Demand
Credits

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