Knowledge of Patient-Centered Care is Powerful: How Teaching Healthcare Consumerism Skills Improves Clinical Outcomes, Trust, Satisfaction, and Health Equity Within the NCQA Patient-Centered Medical Home Model

Original Live Date: October 15, 2020 at 1:00 pm - 2:00 pm ET

An NCQA PCMH CCE, Dr. Young will share his primary research and experience with health care disparities and patient-centered care. Content will focus on how human resource and health plan professionals can design training strategies on the principles of the patient-centered medical home to improve health care consumer skills among diverse employees. Dr. Young will present evidence-based methods for enhancing plan performance and reducing costly racial/cultural inequities.

Note: Times listed for this session are in Eastern Time.

Course summary
Course opens: 
08/01/2020
Course expires: 
12/31/2021
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This course is included with the Quality Innovation Series packages linked below. To register for this course, you must first purchase one of the required packages listed below.

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Prerequisites

Required courses: 
All-Access Series Pass
Practices and Providers Track - Plus

Required Hardware/software

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