Knowledge of Patient-Centered Care is Powerful: How Teaching Healthcare Consumerism Skills Improves Clinical Outcomes, Trust, Satisfaction, and Health Equity Within the NCQA Patient-Centered Medical Home Model
Original Live Date: October 15, 2020 at 1:00 pm - 2:00 pm ET
An NCQA PCMH CCE, Dr. Young will share his primary research and experience with health care disparities and patient-centered care. Content will focus on how human resource and health plan professionals can design training strategies on the principles of the patient-centered medical home to improve health care consumer skills among diverse employees. Dr. Young will present evidence-based methods for enhancing plan performance and reducing costly racial/cultural inequities.
Note: Times listed for this session are in Eastern Time.
This course is included with the Quality Innovation Series packages linked below. To register for this course, you must first purchase one of the required packages listed below.
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