2023 Person-centered Care Planning & Monitoring
Our expert panel discusses applicable case management practice standards, NCQA standards, survey tips, and a real-life case stu
Category
  • Other Programs
Format
  • Webinar
Credits
Event date March 14, 2023
2023 Measurement & Outcomes, Quality Improvement & HEDIS®
This session delves into the quality improvement cycle and types of measures. Strategies for a successful survey and frequently asked questions regarding the standards are discussed.
Category
  • Other Programs
Format
  • Webinar
Credits
Event date April 11, 2023
2023 Care Transitions
Our expert panel discusses applicable case management practice standards, NCQA standards, survey tips, and a real-life case study to discuss challenges of care transitions.
Category
  • Other Programs
Format
  • On Demand
Credits
Event date May 9, 2023
2023 Program Description, Staff Training & Verification, Rights & Responsibilities
Panelists address NCQA standards, survey expectations & tips as well as challenges in complying with NCQA standards. Insights, as to survey experiences and challenges, will be probed.
Category
  • Other Programs
Format
  • Webinar
Credits
Event date June 6, 2023
Member Choice - September
Mid-year member survey includes a poll, the results of which will determine the webinar topics for September. 
Category
  • Other Programs
Format
  • Webinar
Credits
Event date September 12, 2023
Member Choice - October
Mid-year member survey includes a poll, the results of which will determine the webinar topics for October. 
Category
  • Other Programs
Format
  • Webinar
Credits
Event date October 17, 2023
Member Choice - November
Mid-year member survey includes a poll, the results of which will determine the webinar topics for November. 
Category
  • Other Programs
Format
  • Webinar
Credits
Event date November 14, 2023
Year-end Summary
The 2023 Academy wraps up with a discussion of survey trends and issues related to LTSS standard
Category
  • Other Programs
Format
  • Webinar
Credits
Event date December 5, 2023

Pages