2021 Person-Centered Care Planning

Gain a deeper understanding of the connection between NCQA standards and case management practice using a real life scenario.

Presenters will look at case management standards of practice, discuss the NCQA standards, and lead examination of a case study using SMART goal setting.

The NCQA LTSS standards that pertain to person-centered care are CM-LTSS 3 (A, B, C) or LTSS 1 (E, F), depending on your organization's type of recognition.  

Please take a moment to review the standard in advance of the session. Academy members may submit questions in advance to the Academy mailbox.

Target Audience

New and returning members.

Course summary
Course opens: 
Course expires: 
Torshira Moffett
NCQA / Director, Product Development - Product Design and Support
Kim Motter, RN, BSN, CCM
Director of Quality and Training
Reliance Community Care Partners
Teresa M. Treiger, RN, MA, CCM, FABQAURP
LTSS Best Practices Academy Facilitator
Ascent Care Management
Please login or register to take this course.

Required Hardware/software

We recommend using either Google Chrome or Mozilla Firefox as our browser for the optimal experience with the NCQA Education learning management system.