2021 Care Transitions

Gain a deeper understanding of the connection between NCQA standards and case management practice using a real life scenario.

Presenters will look at case management standards of practice, discuss the NCQA standards, and examine case studies focused on care transitions from CBO and Health Plan perspectives.

The NCQA LTSS standards that pertain to person-centered care are CM-LTSS 4 (A - C) or LTSS 3 (A - C), depending on your organization's type of recognition. Please take a moment to review the standard in advance of the session.

Academy members may submit questions in advance to the Academy mailbox.

Target Audience

New and returning members.

Course summary
Course opens: 
11/01/2020
Course expires: 
12/31/2021

Rachel Wilson
NCQA / Policy Manager - Accreditation and Recognition Operations

Kim Motter, RN, BSN, CCM
Director of Quality and Training
Reliance Community Care Partners

Dr. Susan McAllister
Chief Medical Officer LTSS Operations
Community HealthChoices Plan

Teresa M. Treiger, RN, MA, CCM, FABQAURP
LTSS Best Practices Academy Facilitator
Ascent Care Management

Please login or register to take this course.

Required Hardware/software

We recommend using either Google Chrome or Mozilla Firefox as our browser for the optimal experience with the NCQA Education learning management system.