- Other Programs
- PCMH CCE
Implementing Program-Level Change for Health Equity in Value-Based CareThis course examines structured models for advancing community-based programs in population health. Purpose-interrelated topics include future quality and value-based care pathways, social determinants of health, a deep dive into the implications of COVID-19 and emerging health care trends.
- Patient-Centered Recognition Programs
Kick-Off Session 2021: Redefining the Quality PlaybookThe health care quality landscape is evolving. Over the past year, we have seen unprecedented adversity and innovation, challenging and accelerating patient needs and our systems of care in ways we never thought possible. The drive for quality is even more important as the current climate demands our attention toward reducing health disparities and meeting the needs of vulnerable populations. The pandemic has exacerbated behavioral health issues and substance abuse and addiction.
Quality Innovation Series 2021 Chapter: Behavioral HealthThis chapter draws attention to the critical issue of our country’s strained (and drained) behavioral healthcare resources. We are struggling through isolation, loneliness and a reduced capacity to cope with the stressors of a global pandemic. Behavioral health experts from leading industries and consumers share insights and strategies for improving access to the mental health care system while also demonstrating how to meet the need for whole-person care.
Quality Innovation Series 2021 Chapter: Best Practices in TelehealthWhen COVID-19 emerged as a threat to public health, telehealth became indispensable for maintaining a functioning health care system. It eased travel burden, reduced missed appointments, increased access to behavioral healthcare, boosted transitional care management and enabled patients to choose virtual visits across a wide array of services. This chapter features panel discussions from frontline care team members on their efforts to deliver high-quality care in a virtual environment.
Quality Innovation Series 2021 Chapter: Digital QualityDigital quality measures (DQM) are digitalized versions of existing HEDIS measures—the same type of measure that health plans have used and reported on for three decades. DQMs are key to unlocking the potential of a reimagined quality enterprise. They reduce the time and cost to distribute, implement and maintain measures.
Quality Innovation Series 2021 Chapter: Health EquityThe COVID-19 pandemic has highlighted the urgent need for tools to better identify and address health disparities and under-performance throughout the health care system. This chapter examines efforts to ensure that the patient’s clinician, care team and health plan understand their cultural and linguistic needs and provide appropriate services to meet them. NCQA research staff will share their work to investigate, illuminate and elevate health equity solutions.
Quality Innovation Series 2021 Chapter: Measurement and ReportingSubject matter experts will provide an overview of new HEDIS measures, updates to existing measures and measures that are being retired—including the rationale behind retiring measures and developing new ones—and will share feedback from public comment. Click here to access the Quality Innovation Series registration page to register or review the full course content.
Quality Innovation Series 2021 Chapter: Quality Accelerators in Health CareThis chapter features Accredited plans and Recognized practices that have implemented leading-edge strategies to improve both quality and value through a variety of initiatives that improve the customer experience, integrate care, engage patients and their families and work to redesign the care delivery system. Join us as we learn from their innovation, creativity and distinctive “outside the box” solutions.
- AMA PRA Category 1 Credit™
- PCMH CCE
Preventing Diabetic Complications: An FQHC ApproachSwope Health Services serves a vulnerable underserved patient population that has many high-risk factors for complications of diabetes. Using PCMH principles, it built an EMR (e clinical works) tool for effective previsit planning—even in an open access setting—and linked it to other electronic tools, such as in-office retinal exam devices, to improve diabetes outcomes and focus on tertiary prevention.
- PCMH CCE
An Equity Approach to People-Centered Virtual Care Policy DesignThis course features USofCare policy and research and community engagement staff, as well as a member of USofCare’s Founder’s Council or Voices of Real Life, sharing their perspective from the community. Panelists will explain their people-centered policy design and showcase findings on barriers that diverse communities face when accessing virtual care, and policy solutions to overcome those barriers.