Title Category Credit Event date Cost
Patient-Centered Specialty Practice (PCSP) Live Q&A
  • Patient-Centered Recognition Programs
01/21/2021 $0.00 This session is an open forum to ask NCQA staff questions about the PCSP Standards and Guidelines, the intent of specific criteria and clarification of required evidence. Please familiarize yourself with the 2016 PCSP Standards & Guidelines, PCSP (2019 Edition) Standards and Guidelines Standards and Guidelines and have questions and/or topics prepared prior to the call.
Patient-Centered Specialty Practice (PCSP) Live Q&A
  • Patient-Centered Recognition Programs
01/21/2021 $0.00 This session is an open forum to ask NCQA staff questions about the PCSP Standards and Guidelines, the intent of specific criteria and clarification of required evidence. Please familiarize yourself with the 2016 PCSP Standards & Guidelines, PCSP (2019 Edition) Standards and Guidelines Standards and Guidelines and have questions and/or topics prepared prior to the call.
Survey Process & Standards for New and Renewal Survey
  • Other Programs
$0.00 Want to become familiar with the Accreditation/Distinction survey process? Learn how to prepare for your initial or renewal survey with an understanding of the survey timelines, standards and process. 
Innovation in Primary Care and the COVID Response
10/27/2020 $0.00 The combination of COVID-related quarantines and a fee-for-service payment system focused on in-person care has threatened its financial existence, even though the need for strong primary care has never been more urgent. This session will identify a range of community-responsive innovations that have emerged and will review what has enabled those innovations.
The Three C’s of Quality During COVID-19: Communication, Compassion & Continuity
  • Health Plan Accreditation
  • HEDIS
10/28/2020 $0.00 In the midst of a global pandemic, Louisiana Healthcare Connections adopted an innovative strategy to ensure uninterrupted access to quality, coordinated care for one of the state’s most vulnerable populations. By incorporating direct outreach to high-risk members, increasing telehealth access and implementing protocols for addressing social determinants of health, this Medicaid health plan is working aggressively to improve outcomes in spite of the unprecedented challenges of COVID-19.
Embracing Virtual Care: The Veterans Health Administration’s Rapid Acceleration of Telemental Health During the COVID-19 Response
  • Patient-Centered Recognition Programs
  • Health Plan Accreditation
  • HEDIS
10/29/2020 $0.00 Dr. Weaver will describe the VHA’s history and promotion of telemental health and how this facilitated a rapid scale-up during the initial COVID-19 response period.
Optimizing Patient Care During a Pandemic
  • Patient-Centered Recognition Programs
11/03/2020 $0.00 This panel discussion will highlight the experiences of practices during the pandemic and the benefits of being a PCMH-Recognized practice during this time.
Using Health IT to Enhance Communication Between Patients and Providers
  • Patient-Centered Recognition Programs
11/05/2020 $0.00 In this webinar, we will discuss what’s available in most EHRs to better inform patients about care plans and provide access to full chart information, and to enhance communication between the care team, provider and patient or family.
Building on the HEDIS Foundation: Digital Quality Measures
  • HEDIS
11/05/2020 $0.00 Digital quality measures create more efficient data collection and reporting and better accountability at all levels. NCQA presents a panel of experts to discuss allowable adjustments, digital measures and the new HEDIS timeline.
Technology Hub: Demonstration of IRT for NCQA Accreditation and Certification Surveys - Session 2
  • Health Plan Accreditation
11/06/2020 $0.00 The Interactive Review Tool (IRT) is a web-based platform used to manage the survey process for NCQA Accreditation and Certification. Organizations can access the standards, complete presurvey process steps and a self-assessment, and submit survey materials and documentation. This demonstration is for health plans and organizations eligible for NCQA Accreditation/Certification.

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