Courses | Page 3 | NCQA Education

Title	Category	Credit	Event date	Cost
Quality Connections: Virtual Office Hours with NCQA Staff for Recognition - Session 1	Patient-Centered Recognition Programs			$0.00	NCQA staff for Recognition are available on Fridays to answer questions from Quality Innovation Series attendees about NCQA products. Sessions are unstructured.
Population Health Program: Essentials and Challenges	Patient-Centered Recognition Programs Health Plan Accreditation HEDIS			$0.00	Join Dr. Osman (Ozzie) Ahmed, an expert in population health management and analytics, as he outlines the critical components of a population health program.
HEDIS 2020 First Year Results	HEDIS			$0.00	NCQA staff outline the data results for the new measures collected.
Telehealth and Homelessness: Lessons Learned Serving an Overlooked, High-Need Population	Patient-Centered Recognition Programs Health Plan Accreditation HEDIS			$0.00	Join us for a conversation about the successes, challenges and lessons learned from safety net providers who have shown that telehealth can be a standard part of high-quality care, especially for vulnerable populations.
Credentialing 101: Best Practices and Keys to Success	Health Plan Accreditation Other Programs			$0.00	This session discusses the foundational components necessary to build and maintain a reliable credentialing program.
Knowledge of Patient-Centered Care is Powerful: How Teaching Healthcare Consumerism Skills Improves Clinical Outcomes, Trust, Satisfaction, and Health Equity Within the NCQA Patient-Centered Medical Home Model	Patient-Centered Recognition Programs			$0.00	An NCQA PCMH CCE, Dr. Young will share his primary research and experience with health care disparities and patient-centered care.
Quality Connections: Virtual Office Hours with NCQA Staff for Accreditation and HEDIS - Session 2	Health Plan Accreditation HEDIS			$0.00	NCQA staff for HEDIS, Accreditation and Certification are available on Fridays to answer questions from Quality Innovation Series attendees about NCQA products. Sessions are unstructured.
Taking Care of New York's Heart & Soul, Its People	Patient-Centered Recognition Programs Health Plan Accreditation			$0.00	Join us for a discussion with Karen Ignagni, EmblemHealth’s CEO, as she shares its companies’ commitment to meeting the needs of a diverse membership while navigating the epicenter of the pandemic.
Successful Telehealth Implementation During and After COVID	Patient-Centered Recognition Programs			$0.00	Join our panel of NCQA faculty and clinicians as they share best practices on how to implement and fine-tune your telehealth platform to ensure delivery of patient-centered care—today, and in the future.
A Deep Dive into the Measures - HEDIS Measure Changes - Part 2	HEDIS			$0.00	NCQA staff will discuss the rationale behind retiring measures and developing new ones, share feedback from public comment—an important part of the development process—and outline updates to existing measures.

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