William F. Tulloch, MA, PCMH CCE

Bill is NCQA’s Director in the Quality Solutions Group and has been with NCQA since 1997.  In his role, Bill manages the operations of several government contracts aimed at promoting the Medical Home concepts and works with large health systems that are Recognized or seeking Recognition by NCQA. Bill is a PCMH Certified Content Expert with NCQA.

Prior to this position, Bill was the Director of Customer Resources, providing educational assistance to organizations seeking to improve the quality of care and service they provided. Bill was also previously Director of the Privacy Certification for Business Associates (PCBA) program, a joint offering of NCQA and the Joint Commission on Accreditation of Healthcare Organizations. Bill helped develop both the PCBA and other new assessment programs in the health care field and improving existing NCQA products as part of the Product Development team. Earlier in his tenure at NCQA Bill served as a Senior Accreditation Manager participating in and coordinating surveys for the MCO, CVO, and MBHO programs.  In addition to his other work, Bill has been a frequent faculty member for educational presentations for NCQA, and is a member of the internal team that developed and maintains the Interactive Survey System. 

Fatin Yousufzai, MSHP

Fatin Yousufzai is a Manager of Recognition Policy at NCQA. Her responsibilities include the creation and maintenance of PCMH resources and providing support to practices going through transformation or annual review. Prior to becoming a manager in Recognition Policy, Fatin was a Policy Analyst on the Performance Measurement team at NCQA, where she supported HEDIS measure development, maintained derivative HEDIS publications, and produced HEDIS Value Set Directories (VSDs).

This year she celebrates her 3rd year at NCQA. Fatin earned her B.S. in Health Sciences from Howard University and M.S. in Health Policy from George Mason University.