Region 3 HRSA Sponsored Advanced PCMH Training February 2023

February 23, 2023 to February 24, 2023

NCQA’s Advanced PCMH Program: Mastering the Medical Home Transformation

This advanced course is intended for individuals who have applied NCQA PCMH Recognition requirements in the practice setting. It examines the PCMH standards and the assessment process. Participants will take a deeper dive to each PCMH Concept and explore the key characteristics of a successful medical home in this hands-on program.

Faculty and participants will discuss evidence to support the core and elective criteria. The program also focuses on advanced topics such as the Distinction Modules, transfer credit and program benefits.  Attendees will participate in facilitated activities that demonstrate how earning elective credits builds upon the Core criteria of a Competency. Our faculty will incorporate topics on behavioral health integration, the importance of assessing the social determinants of patient health, engaging with patients and the community, and continuous quality improvement.

Learning Objectives

At the conclusion of the program, participants will have the knowledge they need to:

  • Discuss transfer credit and distinctions.
  • Explain how elective criteria build upon core criteria within a competency.
  • Examine opportunities and approaches to succeed in the PCMH model of care.
  • Determine a strategy for preparing a practice for the three (3) virtual check-ins and begin to create a transformation plan.
  • Describe the types of evidence a practice can provide to meet the intent of a criterion, competency, and concept.
Course summary
Available credit: 
  • 3.50 ACPE
  • 3.50 AMA PRA Category 1 Credit™
  • 3.50 ANCC
  • 3.50 IPCE
  • 1.00 Participation
  • 6.00 PCMH CCE
Course opens: 
Course expires: 
Event starts: 
02/23/2023 - 10:00am EST
Event ends: 
02/24/2023 - 11:30am EST

This training will include both on-demand (recorded) content and live webinars.

Advanced PCMH Program: Mastering the Medical Home Transformation – Virtual Agenda

Live Webinar Date

Live Webinar Time

Recordings Covered

Activities Reviewed

Live Activities

Session 1


Thursday (2/23/2023)



10am-11:30am ET

  • Advanced and Special Topics
  • Elective Credit Introduction


Elective Credits – AC, KM and CC Concepts


Session 2


Thursday (2/23/2023)



2pm-3pm ET

  • Elective Credit Wrap-Up
  • Team-Based Care and Practice Organization (TC) and Care Management and Support (CM) Activity Intro


TC Activity

CM Activity

Polling TC Activity Responses

Session 3





10am-11:30am ET

  • Building a QI Program
  • What is Evidence (and how to provide it)
  • The Role of the PCMH CCE
  • How to Become A PCMH CCE
  • Top 10 Takeaways


QI Activity

Evidence Drill Down


Jennifer Anglin, MS, CHES, PCMH CCE

Jennifer Anglin is a Policy Manger of Recognition Policy at NCQA. Her responsibilities include creation and maintenance of PCMH resources and providing support to practices going through transformation or annual review. Prior to NCQA, Jennifer worked for Purdue University by assisting practices throughout the state of Indiana on quality improvement and research projects as well as supporting them to meet Medicaid’s Promoting Interoperability program and Medicare’s MIPS program. Jennifer’s professional interests include health policy, research, and education. She has a particular interest in social determinants of health and the behavioral health aspect of Patient-Centered Medical Homes.  

Jennifer holds a BA in secondary education from Valparaiso University and a master’s degree in health science from Indiana State University. Jennifer is a Certified Health Education Specialist and has been a NCQA Patient-Centered Medical Home Certified Content Expert (PCMH CCE) since 2013.


William F. Tulloch, MA, PCMH CCE

Bill is NCQA’s Director in the Quality Solutions Group and has been with NCQA since 1997.  In his role, Bill manages the operations of several government contracts aimed at promoting the Medical Home concepts and works with large health systems that are Recognized or seeking Recognition by NCQA. Bill is a PCMH Certified Content Expert with NCQA.

Prior to this position, Bill was the Director of Customer Resources, providing educational assistance to organizations seeking to improve the quality of care and service they provided. Bill was also previously Director of the Privacy Certification for Business Associates (PCBA) program, a joint offering of NCQA and the Joint Commission on Accreditation of Healthcare Organizations. Bill helped develop both the PCBA and other new assessment programs in the health care field and improving existing NCQA products as part of the Product Development team. Earlier in his tenure at NCQA Bill served as a Senior Accreditation Manager participating in and coordinating surveys for the MCO, CVO, and MBHO programs.  In addition to his other work, Bill has been a frequent faculty member for educational presentations for NCQA, and is a member of the internal team that developed and maintains the Interactive Survey System. 

Bill attended Williams College for his undergraduate work, and has a Master’s in Economics from the University of Maryland.  For seven years prior to joining NCQA, Bill worked with a health care consulting firm, HTA (now Covance), in Washington, DC, helping medical product manufacturers work in the managed care setting.  During his undergraduate years, Bill co-authored two papers on the psychology of juror decision-making, based on original research. 





n support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC) to provide Interprofessional Continuing Education for the healthcare team. 

This activity was planned by and for the healthcare team, and learners will receive 3.5 Interprofessional Continuing Education (IPCE) credit for learning and change.

This educational activity is approved for a maximum of 3.5 AMA PRA Category 1 Credit™, and ACPE. 

This educational activity is approved for 3.5 nursing contact hours.*

The assigned universal program number(s): JA0004597-0000-23-005-L04-P. Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.

This live webinar grants 6.0 "Other CCE Continuing Education" points for PCMH Certified Content Experts.

* Please note – You must attend the entire program to be eligible for total number of contact hours. 

Available Credit

  • 3.50 ACPE
  • 3.50 AMA PRA Category 1 Credit™
  • 3.50 ANCC
  • 3.50 IPCE
  • 1.00 Participation
  • 6.00 PCMH CCE
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Required Hardware/software

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