Introduction to Specialty Pharmacy Accreditation

October 5, 2021 to October 6, 2021

Cost: $449
Day 1: October 5, 2021 2:00pm-4:00pm (EST).
Day 2: October 6, 2021 2:00pm-4:00pm (EST).

Introduction to Specialty Pharmacy Accreditation

This live course is a thorough examination of the standards for Specialty Pharmacy Accreditation. Faculty will give participants guidance for interpreting the requirements, navigating the standards and avoiding misconceptions, and will facilitate brief activities that simulate addressing requirements.  

This course is appropriate for all professionals with a direct or indirect stake in NCQA Accreditation. 

 Group Training? 
To inquire about group training rates, complete our online form

Key Topics 

  • Managing patient-centered care. 
  • Addressing patient and prescriber complaints. 
  • Optimizing patient engagement.  
  • Measuring patient experience and clinical quality. 
  • Improving survey readiness and performance.  


Target Audience

  • Clinicians, directors, managers, specialists and coordinators. 
  • Consultants, contractors, delegates and vendors. 
  • Specialty Pharmacies and Pharmacy Benefit Managers 
  • Health plans and managed care organizations. 
  • Professionals in compliance, risk management or public policy. 
  • Professionals in population health or public health. 
  • Professionals in quality assurance/improvement or performance management. 

Learning Objectives

  • Explain the intent of the standards for Specialty Pharmacy Accreditation. 
  • Define performance issues and target results within the scope of requirements.  
  • Describe relationships and themes across standards. 
  • Discuss requirement implications and considerations for stakeholders. 
Course summary
Available credit: 
  • 2.50 ACPE
  • 1.00 Participation
  • 3.00 PCMH CCE
Course opens: 
Course expires: 
Event starts: 
10/05/2021 - 2:00pm EDT
Event ends: 
10/06/2021 - 4:00pm EDT

Jordana Baron, MPH, MBA

Jordana Baron, MPH, MBA a manager for the Product Development team at NCQA. In this role she oversee the development of the NCQA program, Specialty Pharmacy Accreditation. Prior to entering the product world, Jordana dedicated six years to Operation Smile – a children’s medical charity that provides cleft lip and cleft palate reconstructive surgery in low- and middle-income countries. There, she led a team that formulated and implemented cleft eradication strategies in key Central American countries, scaling surgical programming by 80%. She is most proud of developing and implementing a patient accompaniment program to help the hardest to reach patients access timely care. While pursuing dual masters degrees, she interned with CVS Health’s Pharmacy Strategy and Product Innovation team. She holds an MPH and an MBA from Johns Hopkins University.

imageIn support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the American Psychological Association (APA), and the Association of Social Work Boards (ASWB) to provide Interprofessional Continuing Education for the healthcare team. 

This activity was planned by and for the healthcare team, and learners will receive 2.5 for learning and change. 

This educational activity is approved for: 2.5 ACPE.

The assigned universal program number: JA0004597-0000-21-014-L04-P Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.

This live webinar grants 3.0 other Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  

* Please note – You must attend the entire program to be eligible for total number of contact hours. 

Available Credit

  • 2.50 ACPE
  • 1.00 Participation
  • 3.00 PCMH CCE


Please login or register to take this course.

Required Hardware/software

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