Introduction to PCMH Program: August 2020

Washington, DC US
August 18, 2020 to August 19, 2020

Cost: $1295.00


Following recent reports from the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC), NCQA has decided to cancel our seminar offerings in August in Washington, DC. Our top priority is the health and safety of our attendees. 

We are working to develop an alternative, virtual training to supplement this seminar. Please join the waitlist for this seminar to receive more information as it becomes available.

NCQA's Introduction to PCMH Online Course
We have an on demand course that you may complete at your own pace from any internet connection. This course covers the same content as the in-person seminar and also meets part of the eligibility requirements for learner pursuing their PCMH CCE credential.

A Look Inside the 6 PCMH Concepts: A Comprehensive Overview
This self-paced, on-demand training provides an overview of the 6 PCMH concept areas. Learners may also choose to explore individual concepts. While this course does not review specific recognition standards, it is a good primer for those new to PCMH Recognition.

PCMH Congress
September 23-26 | Dallas, TX
The 6th annual Patient-Centered Medical Home (PCMH) Congress helps practices and administrators implement, refine, evaluate, and measure the medical home approach to patient-centered care.   Gain practical tools, best practices, and insight into value-based care, evolving health IT trends, and emerging quality data. Learn successful strategies for achieving and sustaining PCMH recognition for medical homes from any care setting. 

NCQA's Introduction to PCMH Program: Foundational Concepts of the Medical Home

This program is an in-depth guide to NCQA Patient-Centered Medical Home (PCMH) requirements and the process for achieving PCMH Recognition. The Medical Home model emphasizes a practice-wide commitment to transformation by demonstrating key features such as population health management, care coordination and continuous quality improvement.

NCQA requirements are positioned to help clinicians qualify for the Merit-Based Incentive Performance System (MIPS) Improvement Activities and supports meeting the other MIPS categories under MACRA.

Target Audience

This program is designed for any health care professional, health care decision maker or consultant interested in getting the inside perspective directly from expert faculty from NCQA in evaluating a primary care practice and their ability to become Recognized as a Patient-Centered Medical Home by NCQA. 

Learning Objectives

  • Explain the core attributes of patient-centered medical homes.
  • Outline required evidence and best methods for presenting it to NCQA.
  • Know the distinct roles of the NCQA Representative, Evaluator and PCMH CCE. 
  • Identify criteria relevant to different practice types to establish a pathway towards Recognition.  
  • Outline the important features and functions of the Q-PASS system.

Date, Seminar Hours, Location and Fees

August 18-19  | Washington, DC

Seminar Hours:
Day 1, August 18 
8:30 a.m. – 5:00 p.m

Day 2, August 19
8:30 a.m. – 12:30 p.m.

8:00 a.m. – 8:30 a.m

Continental breakfast will be served on both days; lunch will be served on Day 1.

NCQA Headquarters
1100 13th Street, NW; Third Floor
Washington, DC 20005

Details about this seminar location are as follows:

The building is not accessible until 8:00 a.m. Please proceed to the 3rd floor. For a list of hotels near NCQA headquarters, please Click Here.


Course summary
Available credit: 
  • 7.75 AAPA
  • 7.75 ACPE
  • 7.75 AMA PRA Category 1 Credit™
  • 7.75 ANCC
  • 7.75 APA
  • 7.75 ASWB
  • 7.75 IPCE
  • 1.00 Participation
  • 8.00 PCMH CCE
Course opens: 
Course expires: 
Event starts: 
08/18/2020 - 8:30am EDT
Event ends: 
08/19/2020 - 12:30pm EDT
NCQA Headquarters
1100 13th Street, Third Floor
Washington, DC 20005
United States

For a list of hotels near NCQA headquarters, please Click Here.


Nicole Mason, MA, PCMH CCE

Nicole Mason is an Assistant Director in NCQA’s Product Development Department. In this role, she oversees new product development and updates to NCQA’s Recognition Programs. Prior to this role, she was a Policy Manager in the Recognition Programs Policy and Resources Department, where she supported multiple aspects of the recognition programs, including development, implementation, maintenance, customer support and education. She started at NCQA in 2013 as an analyst in the Performance Measurement Department where she supported government contracts to develop electronic clinical quality measures, HEDIS measure maintenance and grant-funded research projects.

Before joining NCQA, she worked as a post-baccalaureate fellow at the National Heart, Lung, and Blood Institute. She holds a BA in Biochemistry and Molecular Biology, BA in Psychology, and MA in Biotechnology from Boston University in Boston, MA.

Cari Miller, MSM, PCMH CCE

Cari Miller has developed, implemented and directed healthcare projects for more than 20 years.

To date, she has worked with thousands of providers in more than 1200 locations on value-based care programs, Patient-Centered Medical Home (PCMH) recognition and practice transformation initiatives. Clients throughout the country include private practices, integrated healthcare delivery systems, hospitals, health plans, federally-qualified health centers, and many others. She currently serves as Executive Director for Value-Based Care, for LabCorp, focusing on services evolution, innovation, strategic partnerships, and alignment with at-risk payment methodologies. While at Horizon Blue Cross Blue Shield of NJ she served as Manager for Value-Based Programs, leading a team responsible for developing and fostering strategy and partnerships to implement value-based programs for health systems, ACOs, and independent primary care and pediatric practices.  With the American Academy of Family Physicians, she developed and led the PCMH and practice transformation division and served as Regional Faculty Director, overseeing implementation of the Comprehensive Primary Care Initiative (CPC) for the Centers for Medicare & Medicaid Services in NJ. In addition, she was a Director with the NJ Medicare quality improvement organization for more than 10 years, and started her career in the communications and planning department for an integrated healthcare system.

Cari has a Masters in the Science of Management and achieved the designation of Patient-Centered Medical Home Certified Content Expert (PCMH CCE) from the National Committee on Quality Assurance (NCQA), was a member on NCQA’s Expert Panel, and serves as training faculty for NCQA. 

Amy Tennant, PCMH CCE

Amy Tennant is a Policy Manager in NCQA’s Recognition Programs Policy and Resources. In this role, she creates and maintains PCMH resources, manages product updates and provides policy support and expertise to customers, PCMH CCEs and NCQA Evaluators.

She started at NCQA in the Product Development department where she supported the development of recognition programs including the redesign of the PCMH standards for 2017, Patient-Centered Specialty Practice School-Based Medical Home and the creation of the Oncology Medical Home, the first recognition program created for a specific medical specialty.

Before starting her career at NCQA, she was an intern at MedStar Georgetown University Hospital where she worked on reducing medication reconciliation errors and incidence of outpatient falls. She obtained her Six Sigma Black Belt and holds a BS in Healthcare Management and Policy from Georgetown University in Washington, DC.


In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the American Psychological Association (APA), and the Association of Social Work Boards (ASWB) to provide Interprofessional Continuing Education for the healthcare team. 

This activity was planned by and for the healthcare team, and learners will receive 7.75 Interprofessional Continuing Education (IPCE) credit for learning and change. 

This educational activity is approved for: 7.75 AMA PRA Category 1 CreditTM, ANA CNE, AAPA, APA, ACPE and ASWB ACE.

The assigned universal program number: JA0004597-0000-20-002-L04-P. Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.

This live seminar grants 8.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.

* Please note – You must attend the entire program to be eligible for total number of contact hours. 


Available Credit

  • 7.75 AAPA
  • 7.75 ACPE
  • 7.75 AMA PRA Category 1 Credit™
  • 7.75 ANCC
  • 7.75 APA
  • 7.75 ASWB
  • 7.75 IPCE
  • 1.00 Participation
  • 8.00 PCMH CCE


There are no more spaces available for this course.