Introduction to Health Plan Accreditation - FL

Fort Lauderdale, FL US
May 5, 2020 to May 7, 2020


Following recent reports from the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC), NCQA has decided to cancel our seminar offerings in May in FL.

Gov. Ron DeSantis directed State Health Officer and Surgeon General Dr. Scott Rivkees to declare a public health emergency in Florida on March 1, 2020.  Our top priority is the health and safety of our attendees.

We are working to develop an alternative, virtual training to supplement this seminar. We will notify you via email when we open these alternative activities for registration.

Understanding the Basics of Health Plan Accreditation
This on-demand course introduces participants to NCQA and the framework designed to improve the quality of care and services through NCQA’s Accreditation process. While this course does not review specific accreditation standards, it is a good primer for those new to accreditation.

Introduction to Health Plan Accreditation Seminar
October 20-22 | Washington, DC
NCQA will host this same Introduction to Health Plan Accreditation seminar live and in-person in Washington, DC this fall. Registration is open now.

Health Care Quality Congress
September 23-26 | Dallas, TX
This meeting is your first opportunity after the release of the 2021 Health Plan Accreditation standards and new HEDIS® measures to ask questions, learn about the latest developments directly from NCQA and improve upon your organization’s ability to offer high-quality, value-based care to your plan population. The Congress is designed for seasoned health care professionals responsible for population health management, quality improvement and those that manage, implement and assess the Health Plan Accreditation survey process as well as those gathering, analyzing or reporting HEDIS® data.


Introduction to Health Plan Accreditation: A Quality Improvement Primer

This intense three-day seminar is designed for organizations undergoing their first NCQA survey, those that have new staff managing the survey process or those who need a refresher. Participants will learn about the comprehensive framework to improve the quality of care and services through NCQA's Accreditation process.

Participants are encouraged to purchase a copy of the 2020 Health Plan Standards and Guidelines to complement the seminar’s material.

Target Audience

This program is geared towards individuals responsible for preparing their organization to go through NCQA Health Plan Accreditation, including (but not limited to):

  • Accreditation Managers
  • Clinical Outcomes Managers/Directors
  • Consultants
  • Quality Assurance Managers/Directors
  • Quality Improvement/Coordinators/Managers/Directors

Learning Objectives

  • Explain the rationale for each of the standards.
  • Apply the accreditation requirements to measure the quality of services and processes.
  • Assess clinical quality through the using HEDIS® measures.
  • Prepare for the NCQA Accreditation survey process.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA). 

Date, Seminar Hours, Location and Fees

May 5-7   | Fort Lauderdale, FL

Seminar Hours:

8:30 a.m. – 4:30 p.m.


7:45 a.m. – 8:30 a.m on day one only.

Continental breakfast and lunch will be served all three days.

Registration Fee:

Regular Registration Fee: $1,904

To make your hotel reservation: Click Here


Fort Lauderdale Marriott North
6650 North Andrews Avenue
Fort Lauderdale, FL  33309
(954) 771-0440

Discounted Room Rate

$128 Single/Double

Room block ends on or before April 17, 2020 or until block is full. (Ask for NCQA room block)

Course summary
Available credit: 
  • 15.50 AAPA
  • 15.50 ACPE
  • 15.50 AMA PRA Category 1 Credit™
  • 15.50 ANCC
  • 15.50 APA
  • 15.50 ASWB
  • 15.50 IPCE
  • 1.00 Participation
Course opens: 
Course expires: 
Event starts: 
05/05/2020 - 8:30am EDT
Event ends: 
05/07/2020 - 4:30pm EDT
Fort Lauderdale Marriott North
6650 North Andrews Avenue
Fort Lauderdale, FL 33309
United States
+1 (954) 771-0440

Catherine Gitimu, MBA, MS

Catherine Gitimu has been improving healthcare quality at NCQA for 20 years. She has extensive knowledge of NCQA Accreditation and Certification products.

Over the years, she has held various positions and is currently a Senior Policy Manager in the Accreditation Policy Unit. In this position, she wears many hats including serving as the process lead for the annual update of Accreditation and Certification Standards and Guidelines, resolving complex onsite survey issues, providing expert opinion on complex standards’ interpretation questions and performing NCQA Accreditation and Certification surveys among others.

Catherine holds an MBA (Healthcare) from The George Washington University, Washington DC and an MS (Information Management) from Sheffield University, Sheffield, United Kingdom.

Shelly M. Smith, RN, MN, CPHQ

Shelly Smith is an NCQA surveyor and recently retired owner and Managing Consultant of Health Value Solutions, LLC, an independent healthcare consulting firm based in Liberty Lake, Washington. She has extensive experience in the development and implementation of health plan quality programs, disease management program development, worksite wellness program implementation and development of provider health care quality measurement and pay for performance programs.  Through collaborative communication, Shelly is a proven leader in the successful preparation for health plan NCQA accreditation both as a health plan leader and external consultant and has provided successful consultation and leadership in vendor, employer group and provider environments.

Shelly brings over 30 years’ experience in the health care industry having held staff and leadership positions in both the hospital and health plan setting. She started her career as a registered nurse and spent 4 years working with cardiovascular medical, surgical and transplant patients.  After completing her Master’s degree, Shelly transitioned to administrative roles where she served for over 15 years as both the Quality Manager and later Director of Quality with Medical Service Corporation and Premera Blue Cross. In these roles she led 5 successful NCQA accreditation efforts including commercial, Medicaid and Medicare membership, maximized HEDIS results, developed physician pay-for-performance programs and implemented successful disease management and employer-based wellness programs. She formed Health Value Solutions in 2008 and has worked with numerous health plans and vendors throughout the United States to achieve successful NCQA accreditation/certification since that time.  Shelly has been a surveyor for the National Committee for Quality Assurance (NCQA) since 1996. She has been faculty for Blue Cross Blue Shield Association NCQA training earlier in her career and served as faculty for NCQA Surveyor Update training, Intro to Accreditation and Advanced Accreditation seminars in recent years.

Ms. Smith holds a Masters’ Degree in Cardiovascular Physiological Nursing, a Bachelors’ degree in Nursing, and a National Certification in Healthcare Quality. 

Joseph A. Stankaitis, MD, MPH

Joseph A. Stankaitis, MD, MPH is the Chief Medical Officer of YourCare Health Plan in Upstate and Western New York and the Monroe Plan for Medical Care, a healthcare management organization in Rochester, New York. He is a Fellow of the American College of Physicians, Fellow of the American Association for Physician Leadership and Clinical Associate Professor of Family Medicine at the University of Rochester School of Medicine and Dentistry. He is an active reviewer and past Chair of the Review Oversight Committee and current Chair of the Reconsideration Committee for the National Committee for Quality Assurance (NCQA).

He is the President of American Diabetes Association (ADA) Rochester Volunteer Leadership Board, member of American Diabetes Association (ADA) Buffalo Volunteer Leadership Board, and until 2016 served as a member of the ADA’s National Professional Practice Committee.

He currently is also Board Chair of St. Ann’s Community, a senior living community providing services from independent housing to skilled nursing and rehab services in Rochester, New York. He is a member of the New York State Department of Health Medicaid Evidence-Based Benefits Review Advisory Committee.

Dr. Stankaitis received a bachelor’s degree in biology from Boston College, his MD from the University of Connecticut School of Medicine and completed his residency and chief residency in the Primary Care Program in Internal Medicine at the University of Rochester. As a Kellogg Foundation Fellow at Harvard University, he received a Master’s degree in Health Policy and Management.

In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the American Psychological Association (APA), and the Association of Social Work Boards (ASWB) to provide Interprofessional Continuing Education for the healthcare team. 

This activity was planned by and for the healthcare team, and learners will receive 15.5 Interprofessional Continuing Education (IPCE) credit for learning and change. 

This educational activity is approved for: 15.5 AMA PRA Category 1 CreditTM, ANA CNE, APA, ACPE and ASWB ACE.

The assigned universal program number: JA0004597-0000-20-006-L04-P. Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.

* Please note – You must attend the entire program to be eligible for total number of contact hours. 

Available Credit

  • 15.50 AAPA
  • 15.50 ACPE
  • 15.50 AMA PRA Category 1 Credit™
  • 15.50 ANCC
  • 15.50 APA
  • 15.50 ASWB
  • 15.50 IPCE
  • 1.00 Participation


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