HPA Standards (UM), PT 2

June 3, 2020

Cost $300

Explaining HPA Standards for Utilization Management (UM)

This two-part webinar provides a focused and thorough examination of the HPA Standards for Utilization Management (UM). Faculty will equip participants with tips for interpreting the requirements, navigating the standards, and avoiding common misconceptions. Faculty will also facilitate short activities to simulate how to address requirements. Finally, this webinar offers a platform for participants to have their questions answered live.

Note: Each participant must make an individual registration.

Target Audience

This interactive webinar is geared towards individuals who are or seek to become actively involved with the NCQA Standards for Health Plan Accreditation (HPA), including:

  • Consultants
  • Credentialing Specialists/Coordinators/Managers/Directors
  • Provider Relations Specialists/Managers
  • Quality Assurance Managers/Directors
  • Quality Improvement Managers/Directors
  • Regulatory Specialists/Managers/Directors
  • Vendors/Contractors

Learning Objectives

  • Explain the intent of the HPA Standards for Utilization Management (UM).
  • Describe relationships across the UM Elements.
  • Identify common pitfalls and misperceptions regarding UM requirements.
  • Apply knowledge of UM competencies through practical scenarios.
Course summary
Course opens: 
04/07/2020
Course expires: 
06/03/2022
Event starts: 
06/03/2020 - 1:00pm EDT
Event ends: 
06/03/2020 - 2:30pm EDT
Part of: 
Explaining HPA Standards for Utilization Management (UM)
Add to calendar: 

Frank H. Stelling, M.Ed, MPH

Mr. Stelling is a Senior Consultant with The Mihalik Group. Prior to joining the Mihalik Group, he was Assistant Director, Accreditation Policy at NCQA for 14 years. Mr. Stelling oversaw the Policy Clarification Support System (PCS), a web-based tool for customers to ask questions of Policy Accreditation staff concerning all NCQA Accreditation and Certification programs. He also directed all education efforts out of the Policy Accreditation unit. In addition, Mr. Stelling was the lead on all federal and state deeming activities, including the Medicare Deeming program.

Mr. Stelling is also an NCQA surveyor and has been part of survey teams for the accreditation of Health Plans, Managed Behavioral Health Organizations. Disease Management Organizations and other organizations for over 17 years. Mr. Stelling has over 40 years of experience in health care with focus on Preventive Services, Disease Management and Quality Improvement.

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In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the American Psychological Association (APA), and the Association of Social Work Boards (ASWB) to provide Interprofessional Continuing Education for the healthcare team. 

This activity was planned by and for the healthcare team, and learners will receive 3.0 Interprofessional Continuing Education (IPCE) credit for learning and change. 

This educational activity is approved for: 3.0 AMA PRA Category 1 CreditTM, ANA CNE, APA, ACPE and ASWB ACE.

The assigned universal program number: JA0004597-0000-20-010-L04-P. Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.

* Please note – You must attend the entire program to be eligible for total number of contact hours. 

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