Christina Borden
Director, Quality Solutions Group
NCQA
 

Christina Borden is the Director of Care Delivery Programs in Product Development at NCQA. In her twelfth year with NCQA, Christina oversees the development, implementation, and promotion of NCQA’s programs that are focused on improving care and care coordination. She maintains and advances NCQA programs as clinical measures and standards change. Additionally, she works to educate stakeholders, interpret and maintain guidelines to ensure NCQA’s programs properly align with federal guidelines and the health care industry as a whole.

Victoria Beecher, MSM
Assistant Director, Recognition Programs
NCQA

Vicki is an Assistant Director with NCQA’s Product & Costumer Operations and has been with NCQA since 2011.  In her role, Vicki leads a team of  managers & representatives that assist customers seeking Physician Recognition in Patient-Centered Medical Home, Patient-Centered Specialty Home, Diabetes and Heart Stroke Recognition. She is a PCMH Certified Content Expert.

Vicki attended Warner University in Lake Wales, Florida for her undergraduate and graduate work, and earned a Master’s of Science in Management.

Prior to joining NCQA, Vicki worked with a large out-patient medical group in Melbourne, FL as the Director of Quality Initiatives. Vicki also served in the United States Air Force in Health Services Management for 8 years.  While in the military, Vicki earned the distinction of the Air Force Airman of the Year for the Health Services Management career field.

Emily Hubbard
Senior Health Care Analyst
NCQA

Emily Hubbard is a Senior Health Care Analyst in the Performance Measurement Department at the National Committee for Quality Assurance (NCQA).

Emily leads the development and maintenance of performance measures focused on diabetes and kidney care. She also manages multi-stakeholder groups, including the Diabetes Measurement Advisory Panel.

Emily holds a Bachelor of Science in Anthropology and a Bachelor of Science in Public & Nonprofit Administration, with a specialty in Community Health, from Grand Valley State University.

Rebecca Best, MSHS
Assistant Director, Software Product Management, Recognition Programs
NCQA

Rebecca is an assistant director in the Quality and Process Improvement unit, overseeing software product management for NCQA’s Product and Customer Operations Systems.  She is responsible for providing overall product vision, product strategies and successful formulation and execution of the product. Working closely with key stakeholders, Rebecca recommends system designs/enhancements to meet business needs and objectives as well as serve as the voice of the client.

Before moving into her current role, Rebecca was a policy manager, supporting the maintenance of Recognition Program requirements and resource materials as well as a survey manager where she provided support to practices seeking Recognition. Rebecca is a PCMH Certified Content Expert and served as faculty at education and training seminars while in both positions.

Prior to joining NCQA in 2013, Rebecca worked for two accreditation organizations, CARF International and The Joint Commission.  In her role as a Recourse Specialist for CARF International she provided consultation and technical assistance to organizations and surveyors, as well as overseeing the planning and execution of annual surveyor training. At The Joint Commission Rebecca worked as an Account Executive providing accreditation education and guidance to organizations for Hospital, Home Care, Behavioral Health, Laboratory, Disease Specific Care, Health Care Staffing and Long Term Care programs. 

Rebecca has a Bachelor of Science in Health Policy and Administration from The Pennsylvania State University and earned a Master of Science in Health Sciences for Health Care Quality from The George Washington University.