The Business Case for PCMH in Washington

March 26, 2021

The Business Case for PCMH in Washington

The patient-centered medical home is a model of care that puts patients at the forefront of care. PCMHs build better relationships between patients and their clinical care teams. Research shows that PCMHs improve quality and the patient experience, and increase staff satisfaction—while reducing health care costs. Practices that earn recognition have made a commitment to continuous quality improvement and a patient-centered approach to care. NCQA’s Patient-Centered Medical Home (PCMH) Recognition program is the most widely adopted PCMH evaluation program in the country.

During this webinar, faculty will provide an overview of the PCMH model, review the process for NCQA PCMH Recognition, explain how PCMH Recognition leads to improved health care quality, and provide examples of how PCMH Recognition has increased reimbursements and decreased expenses.

Target Audience

This program is designed for the Greater Columbia Accountable Community of Health (GCACH) and their learners.

Learning Objectives

At the conclusion of the webinar, participants will be able to:

  • Recognize components of the PCMH model.
  • Discuss the general process for NCQA PCMH Recognition.
  • List examples of how hypothetical practices might increase revenue and consider how their organization might adapt those strategies (depending on payment models) to achieve value.
  • Articulate the value proposition of Recognition within the evolving health care landscape.
Course summary
Available credit: 
  • 2.00 AAPA
  • 2.00 ACPE
  • 2.00 AMA PRA Category 1 Credit™
  • 2.00 ANCC
  • 2.00 APA
  • 2.00 ASWB
  • 2.00 IPCE
  • 1.00 Participation
  • 2.00 PCMH CCE
Course opens: 
02/15/2021
Course expires: 
03/26/2022
Event starts: 
03/26/2021 - 1:00pm
Event ends: 
03/26/2021 - 3:00pm

Amy Tennant, PCMH CCE

Amy Tennant is a Policy Manager in NCQA’s Recognition Programs Policy and Resources. In this role, she creates and maintains PCMH resources, manages product updates and provides policy support and expertise to customers, PCMH CCEs and NCQA Evaluators. She started at NCQA in the Product Development department where she supported the development of recognition programs including the redesign of the PCMH standards for 2017, Patient-Centered Specialty Practice School-Based Medical Home and the creation of the Oncology Medical Home, the first recognition program created for a specific medical specialty. Before starting her career at NCQA, she was an intern at MedStar Georgetown University Hospital where she worked on reducing medication reconciliation errors and incidence of outpatient falls. She obtained her Six Sigma Black Belt and holds a BS in Healthcare Management and Policy from Georgetown University in Washington, DC.

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In support of improving patient care, the National Committee for Quality Assurance is jointly accredited for Continuing Medical Education (ACCME), the  American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the American Psychological Association (APA), and the Association of Social Work Boards (ASWB) to provide Interprofessional Continuing Education for the healthcare team. 

This educational activity is approved for: 2.0 AMA PRA Category 1 CreditTM, ANA CNE, AAPA, APA, and ASWB ACE contact hours.*

This program grants 2.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  This program is not considered a required CCE quarterly webinar.

* Please note – You must attend the entire program to be eligible for total number of contact hours. 

Available Credit

  • 2.00 AAPA
  • 2.00 ACPE
  • 2.00 AMA PRA Category 1 Credit™
  • 2.00 ANCC
  • 2.00 APA
  • 2.00 ASWB
  • 2.00 IPCE
  • 1.00 Participation
  • 2.00 PCMH CCE
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Required Hardware/software

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