Advanced PCMH - HRSA Region 4
NCQA’s Advanced PCMH Program: Mastering the Medical Home Transformation
HRSA Region 4
This advanced course is intended for individuals who have applied NCQA PCMH Recognition requirements in the practice setting. It examines the PCMH standards and the assessment process. Participants will take a deeper dive to each PCMH Concept and explore the key characteristics of a successful medical home in this hands-on program.
Faculty and participants will discuss evidence to support the core and elective criteria. The program also focuses on advanced topics such as the Distinction Modules, transfer credit and program benefits. Attendees will participate in facilitated activities that demonstrate how earning elective credits builds upon the Core criteria of a Competency. Our faculty will incorporate topics on behavioral health integration, the importance of assessing the social determinants of patient health, engaging with patients and the community, and continuous quality improvement.
At the conclusion of the program, participants will have the knowledge they need to:
- Discuss transfer credit and distinctions.
- Explain how elective criteria build upon core criteria within a competency.
- Examine opportunities and approaches to succeed in the PCMH model of care.
- Determine a strategy for preparing a practice for the three (3) virtual check-ins and begin to create a transformation plan.
- Describe the types of evidence a practice can provide to meet the intent of a criterion, competency, and concept.
This training will include both on-demand (recorded) content and live webinars.
Advanced PCMH Program: Mastering the Medical Home Transformation – Virtual Agenda
Live Webinar Date
Live Webinar Time
Recording 1 (45 minutes)
Elective Credits – AC, KM and CC Concepts
Recording 2 (15 minutes)
Polling TC Activity Responses
Recording 3 (30 minutes)
Recording 4 (45 minutes)
Evidence Drill Down
Christina Borden, PCMH CCE
Christina Borden has spent a majority of her career working to improve patients and providers’ healthcare through implementing more rigorous standards for Patient Centered Medical Home. She has overseen, managed and implemented specific standards and initiatives at a Medicaid managed care association, on Capitol Hill and at NCQA.
Christina is the Director for NCQA's Recognition Programs Policy and Resources (RPPR). In her tenth year with NCQA, Christina oversees the development, implementation, and promotion of NCQA’s Recognition Programs (RP). She maintains and improves NCQA programs as clinical measures and standards change. Additionally, she works to educate stakeholders, interpret and maintain guidelines for RP programs and ensure NCQA’s programs properly align with federal guidelines and the healthcare industry as a whole. When appropriate, Christina represents the department publicly, including in forums for sponsors, state and federal agencies, professional organizations and other partners.
Before joining NCQA, Christina worked at the Association for Community Affiliated Plans (ACAP) representing non-profit safety net health plans and as a health liaison on Capitol Hill.
William F. Tulloch, MA, PCMH CCE
Bill is NCQA’s Director in the Quality Solutions Group and has been with NCQA since 1997. In his role, Bill manages the operations of several government contracts aimed at promoting the Medical Home concepts and works with large health systems that are Recognized or seeking Recognition by NCQA. Bill is a PCMH Certified Content Expert with NCQA.
Prior to this position, Bill was the Director of Customer Resources, providing educational assistance to organizations seeking to improve the quality of care and service they provided. Bill was also previously Director of the Privacy Certification for Business Associates (PCBA) program, a joint offering of NCQA and the Joint Commission on Accreditation of Healthcare Organizations. Bill helped develop both the PCBA and other new assessment programs in the health care field and improving existing NCQA products as part of the Product Development team. Earlier in his tenure at NCQA Bill served as a Senior Accreditation Manager participating in and coordinating surveys for the MCO, CVO, and MBHO programs. In addition to his other work, Bill has been a frequent faculty member for educational presentations for NCQA, and is a member of the internal team that developed and maintains the Interactive Survey System.
Bill attended Williams College for his undergraduate work, and has a Master’s in Economics from the University of Maryland. For seven years prior to joining NCQA, Bill worked with a health care consulting firm, HTA (now Covance), in Washington, DC, helping medical product manufacturers work in the managed care setting. During his undergraduate years, Bill co-authored two papers on the psychology of juror decision-making, based on original research.
In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the American Psychological Association (APA), and the Association of Social Work Boards (ASWB) to provide Interprofessional Continuing Education for the healthcare team.
This activity was planned by and for the healthcare team, and learners will receive 3.5 Interprofessional Continuing Education (IPCE) credit for learning and change.
This educational activity is approved for: 3.5 AMA PRA Category 1 CreditTM, ANA CNE, APA, ACPE and ASWB ACE.
The assigned universal program number(s): JA0004597-0000-20-035-L04-P. Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.
This live webinar grants 6.0 "Other CCE Continuing Education" points for PCMH Certified Content Experts.
* Please note – You must attend the entire program to be eligible for total number of contact hours.
- 3.50 AAPA
- 3.50 ACPE
- 3.50 AMA PRA Category 1 Credit™
- 3.50 ANCC
- 3.50 APA
- 3.50 ASWB
- 3.50 IPCE
- 1.00 Participation
- 6.00 PCMH CCE