2023 Person-Centered Care Planning & Monitoring

Our expert panel discusses applicable case management practice standards, NCQA standards, survey tips, and a real-life case study to expand upon assessment findings to create authentic person-centered care plans and the importance of an ongoing monitoring process.

Course summary
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Kristen Swift, MHA
Senior Manager, Accreditation Policy
Accreditation and Recognition Policy

Kim Motter, RN, BSN, CCM
Director of Quality and Training
Reliance Community Care Partners

Teresa M. Treiger, RN, MA, CCM, FABQAURP
LTSS Best Practices Academy Facilitator
Ascent Care Management
Consultant to NCQA


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