
2023 Person-Centered Care Planning & Monitoring
Our expert panel discusses applicable case management practice standards, NCQA standards, survey tips, and a real-life case study to expand upon assessment findings to create authentic person-centered care plans and the importance of an ongoing monitoring process.
Kristen Swift, MHA
Senior Manager, Accreditation Policy
Accreditation and Recognition Policy
NCQA
Kim Motter, RN, BSN, CCM
Director of Quality and Training
Reliance Community Care Partners
Teresa M. Treiger, RN, MA, CCM, FABQAURP
LTSS Best Practices Academy Facilitator
Ascent Care Management
Consultant to NCQA