OnDemand: An Approach to Achieving Health Equity
Duration: One hour
It Takes All of Us: A Community/Member/Provider Approach to Achieving Health Equity
Managed care organizations are uniquely positioned to amplify health equity efforts and contribute to meaningful, sustainable change in their communities by leveraging their members, providers, skilled staff and other aspects to play a significant role in that change. This presentation will break down a four-step, data-driven health equity improvement model that transforms a public health framework into managed care and integrates quantitative and qualitative data to identify barriers and design initiatives across the member, provider and community levels. Concepts related to implementation and scaling across states will be highlighted, with real world examples of the model and outcome in action.
- Health care decision makers
- Health care professionals
- Health plans
- Health systems
- Population health organizations
- Review application of the social environment model to promote health equity.
- Discuss how to effectively plan for implementing health equity initiatives and zones, including:
- Automation of analysis for identifying health equity opportunities
- Engaging communities
- Quality improvement activities
- Discuss resource allocation and scaling of the health equity improvement model.
- Review real-world examples of equity in action, with practical lessons for amplifying work.
Darrell J. Broussard, Jr., MBA
Darrell J. Broussard, Jr., is currently a Senior Data Analyst for Louisiana HealthCare Connections (LHCC), the Louisiana Medicaid, Medicare and Exchange plan of Centene Corporation. He supports the local operations of LHCC through data collection, data reporting and analysis and data visualization, and developed the data model, dashboard and data implementation of LHCC’s health equity efforts. Mr. Broussard has also supported LHCC’s operations through projects that include implementation of social needs referral platforms.
Prior to LHCC, Mr. Broussard worked in different roles with the Albemarle Corporation, supporting global operations with data, processes and projects, and implemented financial business intelligence systems, including interactive dashboards.
Mr. Broussard has a BA in Mass Communications, a BS in Information Systems and Decision Science and an MBA from the Flores MBA Program, all from Louisiana State University.
April Canetto, MSW
April Canetto is Director, Accreditation and Population Health Equity at Centene. In this position, she is responsible for designing and scaling national health equity initiatives across Centene. She has coordinated implementation of health equity dashboards, designed interventions tailored to health inequities (such as doula), created health equity learning programs, led the Centene Health Equity Operations Committee, implemented the health equity improvement model and set up health equity zones across Centene health plans.
Previously, Mrs. Canetto led community impact transformation and oversight for local United Ways. She has extensive knowledge of state and federal managed care requirements, Culturally and Linguistically Appropriate Services, quality improvement, member experience and population health management. She leverages her background to translate public health and social work best-practices into managed care operations; for example, development of health equity models that integrate formative research and quantitative analysis into targeted interventions at the provider/group, member and community level.
Mrs. Canetto has a BS from the University of North Dakota and an MSW from Arizona State University.
Amy Wittig, MBA
Amy M. Wittig is Director, Quality Improvement, Health Education and Physical Accessibility Review at Health Net Community Solutions and California Health and Wellness, both Centene Corporate health plans in California. In this position, she partners with a team of employees that design and implement quality improvement projects to improve health care outcomes and member engagement, leads health education and health promotion projects and ensures compliance with state requirements to audit sites against accessibility standards. She has led teams implementing award-winning health equity projects, collaborated with departments to build processes for provider office-based quality improvement and led work in NCQA Accreditation/Certification.
Prior to Health Net, Ms. Wittig worked in compliance and accreditation for State Operated Services in Minnesota, where she was responsible for preparing health system audits and Accreditation.
Ms. Wittig has a BA in Music Therapy from the University of Wisconsin—Eau Claire and an MBA from St. Thomas University in Minneapolis.
In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC) to provide Interprofessional Continuing Education for the healthcare team.
This activity was planned by and for the healthcare team, and learners will receive 1.0 Interprofessional Continuing Education (IPCE) credit for learning and change.
This educational activity is approved for a maximum of 1.0 AMA PRA Category 1 Credit™.
This educational activity is approved for 1.0 nursing contact hours.*
This live course grants 1.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.
* Please note – You must attend the entire program to be eligible for total number of contact hours.
Disclosure of Relevant Financial Relationships
The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.
For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution. For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.
Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.
Relevant financial relationships exist with the following companies/organizations:
Darrell J. Broussard, Jr.: None
April Canetto: None
Amy Wittig: None
Additional Planning Committee Members:
Wanda Ali: None
Cathy Beckner: None
Joseph Stankaitis: None
This program was developed in part by NCQA staff.
This program received no commercial support.
- 1.00 AMA PRA Category 1 Credit™
- 1.00 ANCC
- 1.00 IPCE
- 1.00 Participation
- 1.00 PCMH CCE