How the Inland Empire is Addressing Algorithmic Bias to Advance Quality & Equity Outcomes

How the Inland Empire is Addressing Algorithmic Bias to Advance Quality & Equity Outcomes

"Inland Empire Health Plan and ideas 42 will present on our collaborative work mitigating bias in healthcare algorithms. Advances in predictive analytics hold promise for quality improvement in healthcare, but these algorithms also have the potential to perpetuate disparities between groups. We often think first of machines as the central “actors” or source of this problem, but the process of developing and deploying algorithms is really driven by humans. Every day, we decide which algorithms to use, how to govern their use, and how to implement them in decision making. 

This presentation will focus less on why fixing algorithmic bias is important, and more on how healthcare organizations can mitigate bias in practice. Many organizations seek to design and deploy algorithms responsibly but lack a roadmap for how to do so, or struggle to apply existing best practices in their own contexts.  The goal of this presentation is to equip healthcare organizations with practical, technical and organizational recommendations based on our work together. "

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Edward Juhn
Dr. Edward Juhn, MD, MBA, MPH

Dr. Edward Juhn is the Chief Quality Officer at Inland Empire Health Plan (IEHP) where he is responsible for leading the advancement of IEHP’s Quality journey through transformative incentives, initiatives, and innovative solutions and partnerships. In this role, Dr. Juhn also ensures the health plan’s commitment in providing the highest quality of care for the Members and communities they serve alongside providers.

Prior to joining IEHP, he served in leadership roles at Blue Shield of California where he worked on initiatives leveraging big data, advanced analytics and technology-enabled service offerings. Dr. Juhn also has experience as a clinical scientist at an Intel-funded startup company and served as Chief of Healthcare Innovation and Strategy at Premier HealthCare.

Dr. Juhn received his BA and MD from George Washington University, his executive MBA from New York University, and his MPH from Johns Hopkins University. He is board certified in Internal Medicine, a fellow of the American College of Physicians, and was a clinical instructor at Stanford Medicine. He is also a member of the Interoperability Standards Priorities Task force, a HITAC subcommittee. Dr. Juhn also serves on the board of directors at the Integrated Healthcare Association and the IEHP Foundation.

Ted Robertson
Ted Robertson, MPA

I lead the use of the science-based, user-centered design of behavioral economics and psychology in health care innovation, including with partners such as Centers for Disease Control, National Institutes of Health, New York City, Chicago, Google, Humana, and Massachusetts General Hospital. My focus is designing better experiences and outcomes for people at the best cost and in an equitable manner. I am an expert in qualitative and quantitative research to identify barriers to digital and physical product and service success (especially among disadvantaged populations), evidence-based idea generation, prototyping and usability testing, personalized solutions (including using machine learning), and A/B testing and other impact evaluation. I have demonstrated results in better health experiences, outcomes, and costs such as: 5.5% increase in flu vaccination rates, 35% increase in referrals to opioid medication assisted treatment, and reducing SNAP benefit “churn” through 5% increase in recertification.

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