Digital Quality Transition: Key Themes and Priorities in the Transition to Digital Quality

Digital Quality Transition: Key Themes and Priorities in the Transition to Digital Quality

The transition to digital quality is underway and it's accelerating. It will drastically simplify and improve quality operations and reporting. Most importantly, it promises to improve the quality of care and outcomes while simplifying and streamlining provider workflows and health systems operations.

This session will provide a comprehensive overview of the main aspects and concepts stakeholders will need to understand as the industry, and specifically HEDIS, is transitioning to digital quality. The transition includes the switch to digital quality measures (dQMs) as well as changes in standards and rules, technologies and frameworks. The transition is also very much a logistical effort requiring a phased approach to well-coordinated change-overs impacting many different stakeholders. To that end, the session will also provide an overview to the Digital Quality Transition Playbook, a key resource for every stakeholder in this transition.

In addition, the session will weave in the key takeaways from the NCQA/HL7 Digital Quality Summit (July 2022) including health equity.

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Michael Klotz

Michael Klotz is a Healthcare IT consultant, 3x entrepreneur, innovator and seasoned executive. His current work is focused on healthcare interoperability and digital quality as they present unprecedented opportunity for improving healthcare operations for payer and provider organizations. Among a number of projects Michael has been working on, he is also a contributor to NCQA's Digital Quality Transition Playbook. Other work includes advising HIT vendors on product and M&A strategy as well as consulting with investors on industry and technology trends.

Michael has been in Healthcare IT for 15 years, primarily in the areas of Payer Solutions. He has founded a SaaS platform company that streamlined and automated medical records reviews for quality and risk adjustment projects. In addition to his consulting clients, he also works with digital health startups as an advisor/contributor.

Before getting involved in healthcare, Michael worked as a consultant implementing large enterprise systems. In 2002 he founded a software consultancy focused on business process automation and business intelligence, which he sold in 2008. During that time, he also worked closely with Microsoft product divisions as an advisor. Michael grew up in Austria, where he obtained a degree in Electrical Engineering. He then came to the United States to get his business degree at USC.

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