Optimizing Community Health Workers ...

Optimizing Community Health Workers and Population Monitoring Techniques to Address Social Determinants of Health

This course defines the future role of the community health worker in bridging the health equity gap in the clinical setting. This course includes applied methods and analytic tools for assessing social determinants of health at the community level.

Click here to access the Quality Innovation Series registration page to register or review the full course content.

Resource: NCQA's Health Equity webpage.

Target Audience

  • Community-Based Organizations
  • Health Payers and Providers

Learning Objectives

  • Discuss the significance of the Community Health Worker (CHW).
  • Define training opportunities to optimize contributions from CHWs.
  • Define the impact of Social Determinants of Health (SDoH) during COVID-19.
  • Describe SDoH-related data collection methods, tools and data visualization.
  • Identify one new strategy to address Social Needs in your patient population.
  • Explore the future role of the CHW in bridging the health equity gap in the clinical setting.


Sponsorship Support

NCQA thanks Bayer and Inovalon for their generous support which helped make this course and the Quality Innovation Series possible.

Bayer logo
Course summary
Available credit: 
  • 1.00 Participation
  • 1.00 PCMH CCE
Course opens: 
Course expires: 

Amy Goodman

Amy Goodman is Senior Project Manager for the Clinical and Quality Partners Practice at PCDC. She is an NCQA Patient-Centered Medical Home (PCMH) certified content expert who develops PCMH training tools for PCDC staff, clients and medical residency programs, and supports practices to facilitate progress toward defined goals and timelines. She analyzes current practice workflows, policies and data to advise practices on opportunities for improvement, and leads client behavioral health integration efforts. Ms. Goodman was Practice Manager at YAI Premier HealthCare, in Manhattan, and developed and implemented the NextGen EHR training curriculum across the five YAI Premier HealthCare centers. As Coordinator of Rehabilitative Services at AHRC, she led a team of physical, occupational and speech therapists who provided care in seven outpatient clinical and day program settings. Ms. Goodman received her BA in Child Development from Michigan State University and her MSW from Wayne State University.

Sarahjane Rath, MPH, CHES, LCSW, CPC-A, PCMH CCE

Sarahjane Rath, MPH, CHES, is a Curriculum Development and Training Specialist at Primary Care Development Corporation (PCDC), both on the Clinical and Population Health team and the High Impact Prevention (HIP) in Healthcare CDC HIV Prevention team. On the Clinical and Population Health teams, Ms. Rath develops curricula to address specific needs for the Care Coordination/Management serving community. On the HIP in Healthcare team, she provides technical assistance to CDC-funded HIV testing organizations and works with health care organizations to maximize their potential in HIV testing and prevention and working with people who are HIV positive. Ms. Rath holds a BA in Community Health Education and an MPH from Rutgers University.

This live course grants 1.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  

* Please note – You must attend the entire program to be eligible for total number of contact hours.

Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:

Amy Goodman: None
Sarahjane Rath: None

Additional Planning Committee Members:
Vince Pereira: None

This program was developed in part by NCQA staff.

Available Credit

  • 1.00 Participation
  • 1.00 PCMH CCE


Please login or register to take this course.