OnDemand: Addressing Social Determinants of Health...

Addressing Social Determinants of Health-A Resource Guide

This course includes highlights from the recently developed NCQA guide on social determinants of health--a resource for health plans, clinically integrated networks and clinicians to design and implement strategies that address SDOH for commercially insured populations. NCQA staff will facilitate a discussion of strategies, NCQA programs and in-the-field examples to improve SDOH interventions.

Target Audience

Those interested in addressing social determinants of health for their populations. Health plans, integrated networks, and clinicians.

Learning Objectives

  • List at least 3 resources that provide social determinants of health interventions.
  • Discuss strategies for assessing social determinants of health.
  • Outline a plan for how to design, implement and measure social determinants of health interventions.

Click here to access the Quality Innovation Series registration page to register or review the full course content.

Resource: NCQA's Health Equity webpage.

Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC
  • 1.00 Participation
  • 2.00 PCMH CCE
Course opens: 
Course expires: 

Keri Christensen
Keri Christensen, MS, is Director of Strategy Implementation at NCQA. Her industrial engineering background led her to a career in health IT. Ms. Christensen did her masters work in Patient Safety and Healthcare Quality and is a Lean/Six Sigma Green Belt. She was previously a measure developer at the Physician Consortium for Performance Improvement. Prior to NCQA, Keri worked in Chicago at Medical Home Network. She was the 2016 Phyllis Torda Health Care Quality Fellow at NCQA; her research focused on social determinants of health.


Denys Lau
Denys T. Lau, Senior Research Scientist, leads research projects on health equity, social determinants of health, community health workers and long-term supports and services at NCQA. Prior to NCQA, Mr. Lau was at the Centers for Disease Control and Prevention, directing the administration and dissemination of the nation’s health care provider and establishment surveys. He has adjunct faculty appointments with the University of Illinois and Johns Hopkins University and is an associate editor of the American Journal of Public Health.


Brittani Spaulding
Brittani Spaulding, MPH, PMP, is a Manager in the Quality Measurement and Research Group at NCQA and is a certified Project Management Professional through PMI. She has led and supported projects focusing on health equity innovation, social determinants of health and assessing and improving patient experience. Ms. Spaulding received her training in Public Health from George Washington University and in Biology from Drexel University.


Jacqueline Willits
Jacqueline Willits is a Health Care Analyst in NCQA’s Quality Solutions Group. She works on grants and CMS contracts focused on the promotion of health care quality and health equity. Prior to NCQA, Jacqueline worked at Tulane University, conducting mixed-methods research on the evolution of the New Orleans food environment and on reproductive health program impact evaluation. Jacqueline has also had the opportunity to work in the not-for-profit and public sectors in Colombia, supporting social and economic development projects with the E2E Foundation in Medellin and adolescent health programming with the Ministry of Social Development in Bucaramanga. Jacqueline earned her Masters of Public Health in International Health and Development from Tulane University.

imageIn support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the American Psychological Association (APA), and the Association of Social Work Boards (ASWB) to provide Interprofessional Continuing Education for the healthcare team. 

This educational activity is approved for a maximum of 1.0 AMA PRA Category 1 Credit™. 

This educational activity is approved for 1.0 nursing contact hours.*

This live course grants 2.0 Required Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  

* Please note – You must attend the entire program to be eligible for total number of contact hours.

Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:


Keri Christensen:       None 
Deny Lau:                  None 
Brittani Spaulding:    None 
Jacqueline Willits:     None

Additional Planning Committee Members:

Tammy Donnelly :   None

This program was developed in part by NCQA staff.

This program received no commercial support.

Available Credit

  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC
  • 1.00 Participation
  • 2.00 PCMH CCE


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