Implementing Program-Level Change for Health Equity...

Implementing Program-Level Change for Health Equity in Value-Based Care

This course examines structured models for advancing community-based programs in population health. Purpose-interrelated topics include future quality and value-based care pathways, social determinants of health, a deep dive into the implications of COVID-19 and emerging health care trends.

Click here to access the Quality Innovation Series registration page to register or review the full course content.

Target Audience

  • Administrators and Clinicians.
  • Consultants, Contractors and Vendors.
  • Directors, Managers, Specialists and Coordinators.
  • Professionals at Health Plans or Managed Care Organizations
  • Professionals of Compliance, Regulation or Public Policy
  • Professionals of Population or Public Health
  • Professionals of Performance, Quality or Risk Management
  • Professionals of Quality Assurance or Improvement

Learning Objectives

  • Identify meaningful, yet practical entry points to implement programs influencing healthy equity and value-based care objectives.
  • Use data and measurement to address social determinants of health (SDOH), promote quality and policy priorities.
  • Mobilize technology, process and human resources to implement community-based programs that consider appropriate use of clinical and social roles.
  • Design clinical and social programs impact and continuity, and sustainability of quality and health equity programs:
    • Population health and Quality
    • Reporting and Measurement
    • Patient and Family Engagement
    • Community-based Activities
    • Innovation and Payment Models

Resource: NCQA's Health Equity webpage.

Sponsorship Support

NCQA thanks Inovalon for their generous support which helped make this course and the Quality Innovation Series possible.



Course summary
Available credit: 
  • 1.00 Participation
  • 1.00 PCMH CCE
Course opens: 
Course expires: 

Vanessa Guzman

Vanessa Guzman was Associate Vice President at the Montefiore Health System, overseeing physician partnerships, population health and quality improvement, clinical performance, and health information technology and reporting. As part of her role, she implemented preventive health applications and community-based organization partnerships to address SDOH barriers and improve delivery and cost-effectiveness of chronic care services and procedures.

Mrs. Guzman has helped create strategic plans to streamline regulatory and quality requirements, including initiating multi-year patient engagement programs and leading several CMS and NYS models. Her approach has shown to reduce administrative costs, hospital-acquired conditions and ensuring that patients receive timely primary care and follow-up visits after hospitalization. Mrs. Guzman has been responsible for integrating HIE and telehealth products, clinical documentation improvement, reimbursement models and provider services with technology partners. She has successfully implemented improvement solutions and innovation, including remote retinopathy screening for diabetes and Interactive Voice Response technology.

Her business model facilitates revenue and sponsorship opportunities toward, Created to Thrive, a foundation she formed to promote enrichment programs servings children, women and homeless adults around the world.

This live course grants 1.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  

* Please note – You must attend the entire program to be eligible for total number of contact hours.


Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:

Vanessa Guzman: None

Additional Planning Committee Members:
Jennifer D’Alessandro: None

This program was developed in part by NCQA staff.

Available Credit

  • 1.00 Participation
  • 1.00 PCMH CCE


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